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About the Role

Our Warehouse Associates are the core of our daily site operations, working closely with management to ensure loyal customers receive their orders promptly and that our Hop sites run smoothly.

Responsibilities

• Execute precise order fulfillment by picking customer essentials quickly and accurately to meet delivery deadlines.
• Maintain product integrity by ensuring all goods received and dispatched meet high standards for freshness and quality.
• Facilitate seamless logistics through clear communication with riders to ensure prompt order handovers.
• Drive inventory excellence by supporting the intake of daily stock deliveries and assisting with ongoing inventory management.
• Champion site safety and standards by maintaining a clean, organized warehouse environment for the whole team.

Requirements

• Adaptability in fast-paced environments, with the ability to remain focused under pressure.
• Strong attention to detail to ensure order accuracy and high-quality stock control.
• Effective communication skills to collaborate with teammates, managers, and riders.
• A proactive, hands-on mentality with a drive to solve problems as they arise on-site.
• A customer-first mindset, understanding that speed and accuracy directly impact the user experience.
• Previous experience in FMCG, Retail, or Warehouse environments is valued but not required.

Skills

• Problem-solving
• Communication
• Leadership

Location

• Hoxton (E2)

Work Type

• Onsite
• Part-time
• Shift-based

Salary/Compensations

• £14.40 per hour

Benefits

• Flexibility that works for you
• Structured progression pathways
• Opportunities to move into management

About the Company

• Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do.
• Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens).
• From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour.
• At Deliveroo, operations are central to how we build trust across our marketplace.
• You’ll work in a fast-paced environment where service excellence drives real impact.
• Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
• Together, we’re unlocking new possibilities as one global team.

Equal Opportunity

• We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.