About the Role
Assists the Store Manager with the day-to-day operation of the entire store, focusing on customer service, merchandising, human resources, and budgeting. Ensures excellent customer service, product availability, and appropriate store conditions.
Responsibilities
- Provide fast, friendly, helpful, and efficient customer service.
- Assume total store responsibility in the absence of the Store Manager.
- Assist with the day-to-day management of all departments.
- Ensure Applicant Tracking System is utilized per company guidelines.
- Meet all full-time and part-time staffing needs.
- Address associate retention/turnover issues.
- Ensure all corporate training programs are followed.
- Coordinate W.O.T.C. process to maximize credit.
- Monitor Associate Evaluation process for all departments.
- Ensure wage and hour policies and procedures are in place.
- Ensure all associates follow dress code and personal appearance guidelines.
- Achieve budgeted goals for wrap, total other operating line(s), general liability, engineering costs.
- Ensure all aspects of corporate policies, procedures, auditing, and regulatory laws regarding sanitation are met.
- Ensure the Samples and Sales Program is in place and proper procedures are being followed.
- Control shrink through adherence to related policies and procedures.
- Perform other related duties as assigned by management.
- Adhere to all company policies and procedures.
- Smile, make contact, and thank customers.
Requirements
- Must be at least 18 years of age.
- Satisfactory performance reviews.
- Strong communication skills.
- Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
Skills
- Customer service
- Merchandising
- Human resources
- Budgeting
- Communication
Work Type
- Full-time
Education Level
- High School diploma or equivalent
Salary/Compensations
- $62,354.00- $82,500.00
Equal Opportunity
- Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
- Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
