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About the Role

Support the operational infrastructure for managing and scaling Sutter Sync clinical programs. This role focuses on reporting, metric tracking, capacity visibility, issue and action follow-up, meeting preparation, decision tracking, and operational analysis. The analyst will identify workflow gaps by collaborating with the Epic team, reviewing data, observing operations, and gathering stakeholder input to surface patterns, risks, and opportunities for improvement.

Responsibilities

Reporting
Metric tracking
Capacity visibility
Issue and action follow-up
Meeting preparation
Decision tracking
Operational analysis
Identify current-state workflow gaps
Surface patterns, risks, and opportunities for improvement

Requirements

4 years recent relevant experience
Healthcare operations, virtual care, ambulatory care, population health, or clinical program operations experience
Experience with KPI tracking, dashboarding, reporting, trend analysis, and operational performance analysis
Experience identifying workflow gaps, process issues, data quality concerns, and opportunities for improvement
Experience working cross-functionally with clinical, operational, IT/Epic, product, analytics, and leadership teams
Experience with Excel, Power BI, Tableau, SQL, Epic reporting tools, or similar analytics/reporting platforms
Experience supporting operational readiness, action tracking, meeting preparation, and decision documentation for complex programs
Solid understanding of data analysis techniques and operational reporting best practices
Proficiency in data visualization platforms (Tableau, Power BI) or in application reporting and dashboard tools and intermediate-to-advanced Excel
Intermediate SQL skills for independent data extraction and exploration
Strong verbal and written communication skills; ability to translate technical concepts to non-technical business partners
Ability to work independently to solve common operational questions and manage routine analytical queues

Skills

Analytics
Data visualization platforms (Tableau, Power BI)
Application reporting and dashboard tools
Intermediate-to-advanced Excel
Intermediate SQL
Verbal communication
Written communication
Problem Solving

Location

San Francisco

Work Type

Hybrid
Full Time

Experience Level

Intermediate

Education Level

Bachelor's degree in Business Analytics, Healthcare Administration, Statistics, Economics, Finance, Computer Science, or a related field
Equivalent experience will be accepted in lieu of the required degree or diploma

Salary/Compensations

$53.65 to $80.48 / hour

Benefits

Comprehensive benefits package

About the Company

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Equal Opportunity

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.