Dispatch Associate II Friday–Tuesday 6:00AM- 2:30PM at UPS | NY, US | Rezi

Dispatch Associate II Friday–Tuesday 6:00AM- 2:30PM at UPS

Dispatch Associate II Friday–Tuesday 6:00AM- 2:30PM

UPS · NY, US

1 months ago

Dispatch Associate II Friday–Tuesday 6:00AM- 2:30PM

UPS · NY, US

a month ago
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About the Role

This position coordinates and dispatches shipments, performing a variety of tasks related to order fulfillment.

Responsibilities

  • Monitors activities for service orders.
  • Updates reports as required.
  • Records inbound and outbound equipment.
  • Monitors scheduled versus actual equipment types.
  • Investigates overdue shipments.
  • Records time of departure, destination, cargo, and expected time of return.
  • Serves as Senior Dispatcher and may train and certify dispatch associates.
  • Receives and resolves higher level problems and escalates problems to higher level management with suggested solutions, as appropriate.
  • Plays key role in assuring the timely dispatching and coordinated pickup and delivery of customer orders within stated performance measures.
  • Learns, understands and works with the enterprise dispatching system.

Requirements

  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Skills

  • Strong communication skills
  • Intermediate Microsoft Office (Word, Excel, and Outlook) skills
  • Accurate and rapid data entry and retrieval

Work Type

  • Permanent

Experience Level

  • 2 years’ customer service and/or dispatch experience in a transportation, distribution or order-fulfillment industry

Education Level

  • High school diploma, GED or International equivalent

Salary/Compensations

  • $22.75 per hour to $24.00 per hour
  • $22.75/hr to $37.00/hr

Benefits

  • Medical/prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
  • Disability Income Protection Plan
  • Employee Assistance Program
  • 401(k) retirement program
  • Vacation
  • Paid Holidays and Personal time
  • Paid Sick and Family and Medical Leave time as required by law
  • Discounted Employee Stock Purchase Program

About the Company

  • Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
  • We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
  • As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain.
  • With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Equal Opportunity

  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
  • UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.