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About the Role

HUB International is seeking a motivated Commercial Account Assistant to support its growing Construction Practice. This role is ideal for an individual who thrives in a fast-paced environment, excels at managing multiple priorities, and is committed to delivering exceptional client service. You will support the service and retention of a diverse portfolio of construction accounts, including contractors, developers, project owners, and specialty trades.

Responsibilities

Provide prompt, professional service to clients, insurers, and internal stakeholders.
Prepare and issue confirmations of coverage, binders, and renewal packages.
Process policy changes, endorsements, renewals, and cancellations accurately and efficiently.
Support the ongoing service and retention of a portfolio of construction clients.
Assist with project-specific insurance requirements and contractual insurance requests.
Coordinate with insurance markets to obtain coverage information, documentation, and policy amendments.
Monitor accounts receivable and assist with premium collection activities.
Maintain accurate client records and documentation within EPIC and other internal systems.
Build strong working relationships with clients and insurer partners to support long-term account success.

Requirements

1-2 years of commercial insurance experience in a brokerage or underwriting environment.
Experience supporting commercial clients, preferably within construction, contracting, or real estate sectors.
Good understanding of commercial insurance products, including Commercial General Liability, Property, Auto, Auto and Umbrella Liability.
Experience preparing certificates of insurance and policy documentation.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Client-focused with excellent communication and relationship-building skills.
Proficiency with Microsoft Office applications.
RIBO Licensed is an asset.
EPIC experience is considered an asset.
CIP designation, or progress toward obtaining a CIP, is considered an asset.

Skills

Commercial Insurance
Client Service
Policy Processing
Record Maintenance
Relationship Building
Microsoft Office
EPIC
RIBO License
CIP Designation

Location

Remote

Work Type

Full-time

Experience Level

1-2 years

Salary/Compensations

$47,000 - $58,000 base salary plus commission

Benefits

Flexible working arrangements
Generous time-off policies
HUB-sponsored training programs
Tuition reimbursement
Reimbursements for professional licensing and membership fees
Special discounts on events, travel, accommodations, and personal home & auto insurance
Extended health benefits
Disability insurance
RRSP matching
Paid-time-off benefits
Eligible bonuses

About the Company

HUB International is a premier insurance brokerage with an expansive network of over 20,000 dedicated professionals across 500 offices in North America.
Our values and vision can be explored at https://www.hubinternational.com/en-CA/about-us/.
At HUB International, service defines who we are, extending to our clients, employees, and the communities we support.
Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.
We use limited AI and automation tools within our recruitment systems to enhance efficiency, but all hiring decisions are made through human review.