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About the Role

In this front-line role, you will provide support across multiple branch locations within an assigned geography, building relationships with customers by supporting everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. You will learn about customers’ goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence. This role offers meaningful exposure to a large financial institution and serves as a foundation for long-term growth and career mobility, supported by Wells Fargo’s training and coaching.

Responsibilities

Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and temporarily filling open positions as needed
Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards
Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement
Lead discovery driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
Support everyday banking needs, including account openings, service requests, and credit applications
Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs
Deliver accurate, compliant service while exercising sound judgment within defined risk controls
Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Requirements

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and listening proficiency in Spanish/English
Ability to travel 100% of the time within assigned geography.
Ability to work a schedule that will include Saturdays
Must take and pass required language assessment
SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
A credit report may be reviewed (credit score not included) and additional ongoing screening may apply.
This position is not eligible for Visa sponsorship

Skills

Prior experience in financial services or a highly regulated customer‑facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience
Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed
Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience
Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns

Location

2595 Mission St SAN FRANCISCO, CA 94110 United States of America
557 Castro St SAN FRANCISCO, CA 94114 United States of America
3801 Third St #116 SAN FRANCISCO, CA 94124 United States of America
1726 Haight St SAN FRANCISCO, CA 94117 United States of America
4045 24th St SAN FRANCISCO, CA 94114 United States of America
655 8th St SAN FRANCISCO, CA 94103 United States of America
3431 California St SAN FRANCISCO, CA 94118 United States of America
2300 16th St SAN FRANCISCO, CA 94103 United States of America
1266 Market St SAN FRANCISCO, CA 94102 United States of America
5455 Geary Blvd SAN FRANCISCO, CA 94121 United States of America
3624 Geary Blvd SAN FRANCISCO, CA 94118 United States of America
725 Irving St SAN FRANCISCO, CA 94122 United States of America
2300 Irving St SAN FRANCISCO, CA 94122 United States of America
3027 16th St SAN FRANCISCO, CA 94103 United States of America

Work Type

Onsite
Full-time

Experience Level

Entry Level
Mid Level

Salary/Compensations

$23.00 - $31.00

Benefits

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

About the Company

Wells Fargo is a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed.
Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S.

Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Wells Fargo maintains a drug free workplace.
Third-Party recordings are prohibited unless authorized by Wells Fargo.
Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.