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About the Role

CPA Ontario is seeking an Examination Specialist to provide administrative and operational support for the planning, preparation, delivery, and reconciliation of CPA Ontario examinations. This role involves supporting examination scheduling, system setup, student communications, documentation, secure examination materials, attendance reporting, and user acceptance testing for examination-related systems. The position collaborates with internal teams, examination staff, contractors, provincial bodies, and national examination providers to ensure accurate, secure, and efficient examination delivery across Ontario.

Responsibilities

Coordinate examination scheduling, system setup, and student registrations.
Monitor examination data, enrolments, and writer volumes, resolving issues and coordinating with external partners.
Manage examination materials and records to support secure, accurate, and efficient examination delivery.
Support examination-day operations, attendance tracking, and post-examination reconciliation.
Maintain examination documentation and distribute accurate, up-to-date information to stakeholders.
Provide timely communications and respond to inquiries.
Provide administrative and operational support for examination planning, delivery, and follow-up activities.
Support software testing, process improvements, issue resolution, and the maintenance of operational resources and procedures.

Requirements

Post-secondary degree or diploma in a related field, or an equivalent combination of education and experience.
3 to 5 years of demonstrated experience in operations, event logistics, vendor and contract coordination, or administrative support in a high-volume, deadline-driven environment.
Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, SharePoint).
Knowledge of Power Apps or similar workflow and data collection tools is an asset.
Strong aptitude for and willingness to learn new technologies and examination-related systems.
Excellent interpersonal and communication skills.
Ability to respond to inquiries clearly and professionally.
Ability to manage challenging situations with sound judgment, tact, and diplomacy.
Strong organizational, time management, and coordination skills.
Proven ability to work well under pressure, prioritize, multitask, and meet deadlines.
Ability to perform physical duties including lifting and moving boxes (10-50 lbs) containing examination materials.
Availability to work outside of regular business hours (mornings, evenings, weekends).

Skills

Microsoft 365
Power Apps
Interpersonal skills
Communication skills
Organizational skills
Time management skills
Coordination skills
Problem-solving

Location

Ontario

Work Type

Hybrid
Contract

Experience Level

3 to 5 years

Education Level

Post-secondary degree or diploma

Salary/Compensations

$66,300 - $82,900 per annum

Benefits

Industry-leading benefits
Mental health resources
Savings programs
Home office bonus

About the Company

CPA Ontario operates at the intersection of regulator and membership body, responsible for upholding the integrity of the CPA designation and supporting over 105,000 members and 19,000 students.
The organization's work supports the public interest and the evolving demands of industry.
Careers at CPA Ontario offer the opportunity to shape a profession that impacts nearly every sector of the economy.

Equal Opportunity

CPA Ontario is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Disability-related accommodation requests should be emailed to accessibility@cpaontario.ca with 'Accommodation Required' in the subject line.