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About the Role
Together.ai is seeking a Software Engineer for the Customer Insights team. This role is ideal for a full-stack or backend engineer interested in event-driven systems, analytics, and customer visibility. The Customer Insights team is responsible for the customer-facing visibility layer of Together's Cloud, including historical analytics, activity history, audit logs, event timelines, notifications, and investigation workflows. These systems empower customers to understand their activity and govern AI workloads confidently. The engineer will own well-defined tasks end-to-end, with opportunities for growth and learning in a collaborative environment.
Responsibilities
- Build and ship features for Together's Customer Insights platform, including customer-visible events, activity history, audit logs, timelines, notifications, and historical analytics and dashboards views.
- Partner with Data Platform and Observability engineering teams to leverage Together’s core data stack and capabilities to build out Customers Insights data collection and processing systems.
- Own well-defined pieces of work end-to-end, from implementation through testing and rollout.
- Write and maintain critical-path backend and product code used by multiple teams and customer-facing surfaces.
- Surface blockers early and collaborate with the team to work through them.
- Help maintain the freshness, completeness, and correctness checks that keep customer-facing visibility systems trustworthy.
Requirements
- 2-5 years of experience building and operating large-scale distributed systems, product platforms, or customer-facing backend systems in production environments.
- Good backend engineering skills in one or more of TypeScript, Go, Python, Java, C++, or similar production languages.
- Genuine enthusiasm to learn event-driven systems, analytics pipelines, and the customer visibility space.
- Developing data modeling instincts - comfort working with schemas, queries, and relational and/or non-relational data.
- Writes clean, well-organized, well-tested code, and treats code review as a way the team grows together.
- Comfortable owning scoped work and surfacing blockers early.
- Curious, open to feedback, and willing to propose new approaches and make mistakes.
Skills
- TypeScript
- Go
- Python
- Java
- C++
- Event-driven systems
- Analytics pipelines
- Customer visibility
- Data modeling
- Schemas
- Queries
- Relational data
- Non-relational data
- Stream processing
- Data pipelines
- Notification systems
- Analytical systems
Location
- US
Work Type
- Full-time
Experience Level
- 2-5 years
Salary/Compensations
- $150k - 200k
Benefits
- Startup equity
- Health insurance
- Competitive benefits
About the Company
- Together AI is a research-driven artificial intelligence company.
- We believe open and transparent AI systems will drive innovation and create the best outcomes for society.
- Our mission is to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models.
- We have contributed to leading open-source research, models, and datasets to advance the frontier of AI.
- Our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama.
- We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.
Equal Opportunity
- Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.