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About the Role

The Assistant Property Manager will support all facets of property administration and management, aiming to ensure residents can live safely and independently.

Responsibilities

• Process rent bills, receipts, and payments in RealPage in a timely manner.
• Prepare and process Section 8 and LIHTC initial, interim, and annual certifications.
• Follow up with applicants, residents, and third parties to obtain required documentation.
• Create and maintain a system for tracking income certification requirements and deadlines.
• Prepare and maintain current tenant lease and income verification files.
• Assist with creating and executing leases and lease renewals.
• Accurately process move-ins, move-outs, unit transfers, rent changes, and lease renewals.
• Use RealPage to enter lease and tenant income information, process payments, and generate reports.
• Monitor and ensure correct LIHTC and Section 8 rents and utility allowances are in effect.
• Track, report, and reconcile subsidy payments and liaise with agencies to resolve discrepancies.
• Assist tenants with obtaining rent ledgers, verification letters, and agency letters.
• Assist with addressing rent arrears through correspondence and payment plans.
• Assist with staff meetings and addressing tenant/staff complaints.
• Coordinate with social service staff on tenant issues.
• Ensure the social services department receives copies of incident reports, tenant lists, and management letters.
• Act as a liaison between tenants and staff in the building manager’s absence.
• Collect and process rent checks and money orders.
• Assist with rent collection and arrears pursuit.
• Assist with Housing Court Hearings/Trials.
• Co-supervise maintenance and administrative staff.
• Manage general office functions.
• Establish professional relationships with tenants.
• Respond to building violations and coordinate with contractors to clear violations.
• Utilize daily, weekly, monthly, and yearly checklists for maintenance tasks.
• Conduct regular inspections of building systems.
• Maintain clear identification of all building systems.
• Enforce recycling and garbage regulations.
• Maintain and update the Extermination List monthly and ensure contract compliance.
• Keep maintenance supplies orderly and stocked.
• Assist with the general maintenance function of the premises.
• Conduct tenant room inspections.
• Reach out to contractors for quotes and estimates.
• Assist with drafting and typing correspondence, emails, faxes, memos, and notices.
• Take and maintain minutes of all meetings.
• Maintain and distribute management office lists.
• Prepare and distribute the exterminator list.
• Order necessary supplies.
• Document vendor repair work.
• Assist with maintaining tenant files.
• Maintain related contract files.
• Monitor vendor files.
• Maintain the Certificates Book/Log, ensuring all inspection certificates are current.
• Ensure all resident pets are documented and acknowledgments are current.
• Make bank deposits weekly or as needed.
• Distribute employee checks.
• Request quotes for purchases using authorized vendors.
• Inspect deliveries.
• Review and process invoices for payment.

Requirements

• High School Diploma or GED or a combination of education and experience.
• Two (2) years of comparable work experience in supportive housing, property management, or a closely related field working with a diverse population and/or those with special needs.
• Able to speak, read and write in English.
• On-site work; frequent standing, walking, and bending.
• Ability to move up to 25 lbs.

Skills

• Strong communication skills
• Strong math skills
• Computer literacy, including Microsoft Word, Excel and Outlook
• Emotionally, mentally, and physically able to perform job responsibilities
• Demonstrated flexibility and initiative to work both independently and as part of a team
• Detail oriented and organized
• Ability to attend training sessions and conferences as required
• Ability to implement emergency procedures as necessary
• Ability to assist with other duties as directed
• Working knowledge of LIHTC, Section 8, DHCR, NYC 15/15, ESSHI, SCRIE, and DRIE requirements.
• Spanish proficiency preferred.
• Proficiency in Microsoft Office - including Word, Excel, and Outlook

Location

• Onsite

Work Type

• Full-time
• Onsite

Experience Level

• 2 years of comparable work experience

Education Level

• High School Diploma or GED

Benefits

• Medical
• Dental
• Vision
• 403(b) retirement savings
• Flexible Spending Accounts (FSA)
• Life & Disability
• Employee Assistance Program (EAP)
• Commuter benefits
• 11-12 paid Federal Holidays
• Vacation time
• Sick time

About the Company

• The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person.
• WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.

Equal Opportunity

• WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.