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About the Role

The Concierge possesses in-depth knowledge of the community, attractions, nightlife, and special services of the surrounding area to enhance a 5-star residential-living experience, and handling various resident services activities and actions and ensures that resident and guest concerns are resolved timely and professionally.

Responsibilities

• Embody the Olympus Property Core Values: Customer Care, Teamwork, Trust, Family, Fun
• Answer questions, make recommendations, and make arrangements for transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events
• Perform Front Desk activities including reviewing and completing Daily Activity Reports, completing incident reports for management, and responding to emergency situations
• Process incoming calls, mail, and outgoing packages
• Plan travel and meetings
• Deliver dry cleaning and coordinate housekeeping or other community specific services
• Respond to resident requests and work with residents to minimize and resolve resident problems and complaints with follow through to ensure resolutions
• Monitor and announce visitors and control access to the property from the desk area
• Review access control cameras frequently and report suspicious activity
• Comply with all state, federal, and/or local laws relating to Fair Housing, and other job-related duties as directed by the property Business Manager

Requirements

• Available Part-time, with varying daytime and evening hours, holidays, and weekends
• Experience in high-end hospitality or concierge services for a luxury onsite apartment community or residential real estate establishment

Work Type

• Part-time

Benefits

• Medical, Dental, & Vision Coverage
• Educational Assistance & Tuition Reimbursement
• Pet Insurance
• 401(k) with Employer Matching
• Short-term & Long-term Disability
• Critical Illness & Accidental Injury Coverage
• Life & AD&D Insurance
• Paid-Time Off Program
• Apartment Rental Allowance
• Sabbatical
• Career Pathing
• Opportunities for Growth
• Fun “Culture Days”

About the Company

• National Apartment Association's Top Employer of 2023 - 2024 - 2025
• Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners.
• We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition.
• Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team!

Equal Opportunity

• Olympus Property is an equal opportunity employer.