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About the Role

Support the national Marketing and Communications team in achieving the Firm’s strategic priorities by engaging B2B audiences through the development and distribution of timely, relevant content on external channels, including social media, website, and newsletters.

Responsibilities

• Work cross-functionally with the external communications team to contribute to and execute communications strategies.
• Collaborate with marketing and communications stakeholders to develop creative and engaging content that reflects the Firm’s voice across a variety of channels.
• Manage national social media channels, including content creation, publishing, and scheduling in alignment with content calendars and integrated marketing activities.
• Develop and maintain the social media content calendar using our content management platform and Hootsuite.
• Collaborate with internal teams and, on occasion, external advisors to coordinate the development of social media graphics, animations, videos, and other creative assets.
• Support the development, coordination, and distribution of internal and external newsletters, ensuring content is timely, engaging, and aligned with business priorities.
• Conduct research and gather insights to support the development of thought leadership content, media materials, and other strategic communications initiatives.
• Provide day-to-day community management of social media accounts, including monitoring activity, engaging with content, responding to or escalating inquiries, reporting on performance, and ensuring quality control across all channels.
• Support a positive client experience and lead management by responding to, triaging, and directing client and stakeholder inquiries to the appropriate teams and resources.
• Stay current on social media trends, platform updates, and best practices to maximize channel effectiveness.
• Track, measure, and report on the performance and ROI of communications and social media initiatives.
• Support other communications projects and responsibilities, as required.

Requirements

• 1+ years related professional experience
• 1+ years working in a B2B environment
• Experience in community management with the ability to communicate, effectively problem-solve, and de-escalate
• Approach challenges with creativity and brings a variety of perspectives to the table

Skills

• Proficient in managing, publishing, and creating content for social media platforms and related apps, including: LinkedIn, Facebook, and YouTube
• Creativity and the ability to develop original content that provokes engagement

Location

• Toronto

Work Type

• Hybrid

Experience Level

• 1+ years

Education Level

• Undergraduate degree in media, marketing, communications, or a related field

Salary/Compensations

• $50,000–$65,000

Benefits

• Profit sharing
• Flex days
• RRSP contributions
• Firmwide holiday closure
• Wellness benefits
• Concierge-like benefits
• Work from anywhere in Canada in the summer for 4 weeks

About the Company

• We are a large and growing professional services firm that still feels like a community.
• We employ about 3000 people across Canada.
• We truly care about our colleagues, our clients and the communities where we work and live.
• We’re building a thriving organization that’s purpose driven.
• We walk in others shoes before taking action.
• We foster a culture where "we before me" is a mindset, and where colleagues trust each other.
• We work with inspiring leaders who support your development, both personally and professionally.
• We encourage insatiable curiosity and the courage to grow.
• Our special culture shines through when we have the opportunity to connect in person.