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About the Role

We believe heartfelt, human connections make people's lives better. Your work here has meaning as you improve the lives of coworkers, guests, owners, and communities. We seek to create an environment where people can connect from the heart.

Responsibilities

• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
• Clean and set-up meeting room functions according to the function sheets.
• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
• Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Quickly respond to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.
• Take on responsibilities outside of this job post at times, as we all do.

Requirements

• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Skills

• Passion for customer service
• Good verbal communication skills
• Basic writing skills

Location

• San Francisco

Work Type

• Full-time

Experience Level

• 1 year of experience

Education Level

• High School Diploma is preferred

About the Company

• Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
• We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests.
• Be Yourself. Lead Yourself. Make it Count.

Equal Opportunity

• We encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience.
• We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.