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About the Role

The Senior Sales Manager, Technology Media & Telecommunications, Global Payments Solutions role is based in San Francisco, USA, and focuses on managing a portfolio of US-headquartered global TMT corporates. The role involves identifying and developing business opportunities, understanding customer requirements, and providing cash management solutions to deepen HSBC’s global cash management wallet share and grow revenues.

Responsibilities

Work in close partnership with Banking Coverage and the wider GPS sales teams to identify and develop business opportunities.
Jointly formulate client engagement strategy to deepen HSBC’s global cash management wallet share and grow revenues, with an industry focus on corporates in the Technology, Media and Telecoms sector.
Adopt a needs-based advisory approach to understand customer requirements and provide appropriate cash management solutions.
Lead, coordinate and collaborate with the HSBC team across markets and functions to develop appropriate solutions.
Deliver sales proposals, Request for Proposal responses, and client pitches through to implementation handover.
Work closely with the GPS Implementation, Integration and Client Service teams to ensure smooth transition of client mandate into realized revenues.
Provide ongoing coverage in response to clients’ evolving challenges and requirements.
Give feedback to the GPS Product and Channels teams on the competitive market landscape and client specific requirements to help drive product enhancements/developments.
Formulate, support and drive CIB and GPS industry sector strategies, including participation in events, case studies, client testimonials, client planning and wallet sizing activities.
Coach and lead team members across the group on sales strategy formulation, deal pipeline management and sales conversion techniques.
Collaborate with global and regional sales leads and GPS teams to develop a deal pipeline that is coordinated with Banking Coverage and prioritized according to opportunity and value.

Requirements

Proven track record of dealing with complex global corporates.
Minimum of 5 years’ relevant experience.
Experience of managing a client portfolio and/or responsibility for driving client cross-sell and satisfaction metrics.
Proven sales record with strong data analytical skills.
Understanding of global cash management techniques, market and competitive trends and regulatory environment.
Detailed knowledge of day to day workings of a Corporate Treasury environment, Foreign exchange, payments, Liquidity and working capital.
Strong knowledge of local / regional / global cash management clearing services, products, techniques and strategies.
Proven experience in managing large complex corporate relationships in client facing management roles.
Demonstrated understanding of risk management, structures, credit, products, processes, in an individual contributor capacity.
Experience of working in an International Corporate Banking environment, or experience with HSBC Group Corporate products and services.
Proven ability in identifying and meeting customer needs through matching a broad range of products and services.
Proven ability in delivering creative and flexible customer solutions, to a deadline.
University graduate with at least 5 years of relevant experience in cash management, banking relationship management and/or corporate product sales.

Location

San Francisco, USA

Work Type

Full-time

Experience Level

Senior
Minimum 5 years

Education Level

University graduate

Benefits

Tailored professional development opportunities
Competitive pay and benefits package
Robust Wellness Hub
Welcoming and inclusive work environment
Empowerment to drive HSBC’s engagement with communities
Industry-leading volunteerism policy
Generous matching gift program
Comprehensive program of immersive Sustainability and Climate Change Initiatives
Access to Employee Resource Groups

About the Company

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
Global Payments Solutions (GPS) is one of HSBC's global transaction banking product lines generating over 10% of HSBC Group revenues.
Supporting Corporate and Institutional Banking (CIB), our GPS business is made up of almost 10,000 people in over 55 countries and is uniquely positioned to help clients make and receive payments and manage liquidity and working capital across borders and regulations, in multiple currencies.
Our expertise in this area has been recognized by the industry’s most prominent publications as the best global cash manager for corporates and financial institutions in consecutive years.
For our largest corporate clients GPS Sales has implemented a sector focused coverage approach, recognizing that clients in different sectors have unique cash management needs.
Various sector teams exist including: Technology Media & Telecoms, Consumer, Healthcare, Energy Materials & Power, Industrials, Transport, Real Estate and Professional Services.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.