Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Greet patients in a friendly manner whether on the phone or in person.
Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities.
Verify patient personal and insurance information and coordinate pre-op testing per insurance.
Serve as a single point-of-contact for internal staff and external inquiries for all scheduled procedures.
Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.
Contact patients to confirm procedures/surgeries.
Explain and verify proper prep instructions with patients, routing to a nurse if appropriate.
Prepare all essential paperwork for referral coordinators and facilities.
Verify daily doctor's schedules, print, and distribute to appropriate personnel.
Maintain the strictest patient confidentiality.
Work with billing staff to ensure all procedures are charged.
Cover/fill-in for co-workers as needed.
Track case volume and direct cases to facilities per direction of management team.

Medical terminology, verbal and written.
CPT and ICD-9 coding.
Referral process knowledge.
Ability to learn new computer programs.
Act professionally towards customers, physicians, and co-workers.
Ability to multitask and prioritize.
Possess time management skills.
2+ years prior surgery scheduling, telephone, computer, and customer service experience.

Comprehensive medical, dental, and vision benefits with healthcare navigation assistance.
Mental health benefit at no cost.
Employer-provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
Culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay.
Financial benefit for adoption and surrogacy for non-physician team members (eligibility requirements apply).

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Scheduler, Surgery at Duly Health and Care

Scheduler, Surgery