About the Role
The housekeeper will clean, restock, and maintain hotel rooms as assigned.
Responsibilities
- Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
- Checks the inventory of cleaning cart and adds necessary supplies.
- Knocks and announces self before entering room; returns at a later time if rooms are occupied.
- Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
- Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
- Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel policies.
- Wipes surfaces in room and cleans mirrors.
- Vacuums floors and removes trash.
- Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according provided hotel checklist and policy.
- Ensures room meets hotel standards with a final walkaround.
- Notifies supervisor of room availability and reports any suspicious activity to security.
- Notifies maintenance department of needed maintenance or repairs.
- Takes found items to designated lost and found area if guest has checked out.
- Performs other related duties as assigned.
Requirements
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
- Ability to read, write, speak, understand, and communicate in basic English preferred.
- Prolonged periods of standing and walking and frequently pulling, pushing, and bending.
- Must be able to lift up to 15 pounds at a time.
- Willingness to work weekends and holidays.
Skills
- Detail-orientated and thorough.
- Ability to remain discreet and respect the privacy of guests.
- Ability to perform consistent work to the highest of standards.
- Ability to interact with guests in a pleasant, friendly way.
Location
- Niagara Falls, NY
Work Type
- Part Time
Experience Level
- Entry
Education Level
- High School Or Equivalent
Salary/Compensations
- $16.00 - $19.00 Hourly
Benefits
- Paid Time Off
- 401K & Employer Match
- Health Insurance
- Vision Insurance
- Dental Insurance
- Health Savings Account
- Life Insurance
- Disability Insurance
- Employee Discounts
About the Company
- Crowne Plaza Riverside
