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About the Role

This role is about more than contract renewals. You'll play a key role in helping corporate treasury and finance teams maximise the value of their technology investment while protecting and growing recurring revenue across strategic client accounts.

Responsibilities

• Own the renewal strategy and execution across a portfolio of European corporate accounts.
• Protect and grow recurring revenue through proactive renewal management.
• Build trusted relationships with Treasury, Finance, Procurement, Operations, and Technology stakeholders.
• Identify renewal risks early and develop mitigation plans.
• Support customer value realisation and commercial retention initiatives.
• Partner closely with Sales, Customer Success, Product, Legal, Finance, and Delivery teams.
• Identify upsell and cross-sell opportunities across the client portfolio.
• Deliver accurate forecasting and pipeline management.
• Manage complex renewal cycles across a portfolio of corporate clients throughout Europe.
• Develop and execute renewal strategies aligned to customer objectives and business value.
• Conduct business reviews focused on value realisation and future requirements.
• Lead commercial negotiations around pricing, contract terms, and renewals.
• Partner with Customer Success teams to address adoption and retention risks.
• Collaborate with Account Executives to identify expansion opportunities.
• Build relationships with key decision-makers across treasury, finance, and procurement functions.
• Maintain accurate forecasts and renewal reporting within CRM systems.
• Act as a trusted advisor throughout the customer lifecycle.

Requirements

• Proven experience in Renewals, Account Management, Customer Success, or Commercial Account Management within enterprise software, SaaS, fintech, or financial technology.
• Strong experience managing complex commercial negotiations and contract renewals.
• Experience managing enterprise or mid-market corporate customers.
• Understanding of recurring revenue models and customer retention strategies.
• Strong stakeholder management skills across multiple business functions.
• Ability to manage complex renewal pipelines and forecasting processes.

Skills

• Treasury Management Systems (TMS)
• Automated Finance
• ERP
• Payments
• Cash Management
• Liquidity Management
• Financial Technology solutions
• French language skills
• Additional European language capabilities

Location

• London, United Kingdom

Work Type

• Full time
• Hybrid

Experience Level

• Experienced (relevant combo of work and education)

About the Company

• At FIS, our Treasury and Automated Finance Solutions help organisations streamline critical treasury and finance processes, improve operational resilience, optimise cash management, and create greater control across global operations.
• Work with market-leading treasury and finance technology solutions.
• Partner with some of Europe's largest corporate organisations.
• Play a strategically important role focused on customer retention and growth.
• Work across a diverse European customer base.
• Collaborate with high-performing Sales, Product, Customer Success, and Delivery teams.
• Build long-term career opportunities across Customer Success, Commercial Leadership, and Enterprise Sales functions.

Equal Opportunity

• FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.