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The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances.

Perform face-sheet and census entry for accurate billing.
Verify primary and secondary insurance coverage for residents.
Provide customer service and problem resolution to facilities and residents.
Manage account reconciliation and refund requests.
Handle complex account reconciliation.
Process account adjustments and bad debt.
Perform third-party, Medicare, Managed Care, and private billing, including claim corrections and follow-up.
Track and re-bill pending Medicaid accounts.
Re-bill claims as needed.
Identify pattern problems and initiate corrective action plans.
Maintain accurate records of all work performed on an account.
Recognize and rectify any errors made within an account.
Set up Lawson accounts for facility and private pay.
Participate in the month-end closing process.
Re-bill claims to improve reimbursement from NETRX reporting.
Assist in special projects as required.
Work with minimal supervision.
Assist in orienting and training new employees.
Complete all mandatory and regulatory training programs.
Perform other duties as assigned.

Must be available and on-time for scheduled work shifts.
High School Diploma or GED required.
Registered with the State of Vermont as a Pharmacy Technician (Vermont Employees only).
Must work harmoniously and effectively with fellow employees, supervisors, and others.
Must work within supervision guidelines and assume additional responsibilities.
Must be willing to work variable work schedules, assist others as requested and available, and perform all assigned work.
Must respond to new situations positively, accept change, support new ideas, master new routines, grasp explanations, and apply current knowledge in new environments and experiences.
Must enjoy the demands of the job and work with interest and enthusiasm.
Must provide appropriate customer service, listen attentively to needs, and respond appropriately.
Must take care of equipment and employ good safety habits.
Must gain acceptance of ideas and accomplish goals through subordinates, peers, and teams.

Experience in Accounts Receivable Department or Collections preferred, but not required

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Collections Billing Associate at KPH Healthcare Services

Collections Billing Associate