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About the Role

Assist the Group Manager with the day-to-day running of the unit, manage your team, and provide excellent customer service. Provide general front-of-house services, including preparing orders and overseeing service.

Responsibilities

• Supervise the daily operation of the coffee shop, ensuring efficient service and high standards throughout the school day.
• Prepare and serve a range of food and beverages, including coffee, snacks, sandwiches, and freshly made pizzas.
• Lead and support catering staff, allocating tasks, providing guidance, and promoting a positive team environment.
• Ensure compliance with food hygiene, HACCP, and health and safety regulations, maintaining accurate records and documentation.
• Deliver excellent customer service to students, staff, parents, and visitors, creating a welcoming and inclusive atmosphere.
• Manage stock control activities, including ordering supplies, checking deliveries, monitoring inventory levels, and reducing waste.
• Operate and oversee cash handling and till procedures, ensuring accurate transactions and financial accountability.
• Maintain cleanliness and safety standards across all food preparation, storage, and customer service areas, ensuring equipment is used and maintained correctly.

Requirements

• Supervisory experience in a café, coffee shop, catering, or hospitality environment.
• Experience preparing and serving fresh food, including pizza production, while maintaining high-quality standards.
• Good understanding of food hygiene regulations, HACCP principles, and health and safety requirements.
• Strong communication, customer service, organisational, and team leadership skills.
• Ability to work effectively in a busy environment.
• Willingness to obtain a Food Safety Level 2 Certificate.

Skills

• Food Preparation
• Food Safety
• Customer Service
• Leadership
• Stock Control
• Cash Handling
• Team Management

Location

• Elthorne Park, W72AH

Work Type

• Permanent
• Monday to Friday
• Term time only 39 weeks

Experience Level

• Supervisory Experience

Education Level

• Food Safety Level 2 Certificate or willingness to obtain one

Salary/Compensations

• £23,193.45

Benefits

• PerkBox (including discounts on groceries and treats)
• Life assurance
• Pension contributions
• Generous holiday entitlement with the option to buy more
• Great training and development
• Apprenticeship schemes

About the Company

• Aramark UK is committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.
• A proud Disability Confident employer, actively encouraging applications from individuals of all abilities.
• Dedicated to supporting employees with disabilities throughout their career journey.
• Ensures recruitment processes are accessible, with reasonable adjustments available at every stage.
• Fostering a workplace where everyone can achieve their full potential.

Equal Opportunity

• All applications will be treated in the strictest confidence.
• We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk