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About the Role

As a Team Leader at Crocs, you’re at the heart of crafting unforgettable experiences for our consumers. You’ll be part of a crew that’s passionate and driven, sharing the story behind our latest product drops, hyping up in-store promotions, and helping the team crush goals. In addition to delivering outstanding service, you’ll also tackle key holder responsibilities such as opening and closing procedures, cash handling, store recovery standards, and ensuring the store is business ready every day.

Responsibilities

Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Requirements

Must be 18 years or older
2-3 years of retail experience with a preference for candidates with prior store leadership roles
Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
Desire to succeed in a high growth, fast-paced retail environment
Ability to move merchandise with appropriate equipment to and from backroom and sales floor
Ability to place and arrange items on all shelves and racks
Ability to climb and descend ladders while carrying merchandise
Ability to lift 30 pounds or more with assistance
Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
Ability to stand, walk, kneel, or balance for a duration of time
Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Work Type

Full Time

Experience Level

2-3 years of retail experience
Prior store leadership roles preferred

Salary/Compensations

$18.00 - $21.50 per hour

Benefits

Eligible to participate in a company incentive program
Medical coverage
Dental coverage
Vision coverage
Life and AD&D coverage
Short and long-term disability coverage
Paid time off
Employee assistance program
Participation in a 401k program with company match
Additional voluntary benefits

About the Company

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Equal Opportunity

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.