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About the Role

This role supports critical infrastructure operations by performing moderately complex facility and infrastructure tasks, ensuring safe, reliable, and efficient site operations. You will work independently on routine assignments and collaborate with the team to maintain and evolve critical infrastructure that powers the digital world.

Responsibilities

• Perform preventative and corrective maintenance, repairs, installations, and inspections across facility and critical infrastructure systems.
• Monitor the Building Management System (BMS) and resolve alarms requiring judgment while following established procedures.
• Operate and maintain plumbing, fire suppression, safety, and other facility systems, supporting energy efficiency initiatives.
• Support operation of critical infrastructure under guidance from senior technical staff.
• Support vendor work approvals, including pre-work briefings, oversight during execution, and post-work verification.
• Ensure vendor activities comply with Equinix standards and operating procedures.
• Partner with vendors to maintain accurate technical documentation, drawings, and asset records.
• Prepare and maintain site documentation, including permits, MOPs, and scripts.
• Identify Single Points of Failure (SPOFs) and provide mitigation recommendations.
• Respond to onsite incidents such as equipment failures, service disruptions, and operational issues.
• Complete work orders, circuit installations, and routine maintenance requests.
• Troubleshoot and maintain office and auxiliary equipment to minimize downtime.
• Support minor mechanical, electrical, and system changes, as well as infrastructure projects.
• Collaborate with cross-functional teams; may provide guidance to peers on general maintenance activities.
• Communicate inventory needs to maintain optimal stock levels of critical parts and equipment.

Requirements

• High school diploma or equivalent.
• 2–4 years of hands-on experience in facilities operations, critical infrastructure, or a related technical environment.
• Working knowledge of mechanical, electrical, plumbing, fire/life safety, or building systems.
• Ability to interpret procedures, technical documentation, and work instructions.
• Demonstrated ability to troubleshoot moderately complex issues and exercise sound judgment.
• Familiarity with site safety practices, permit processes, and change management protocols.
• Comfortable working independently on routine tasks with minimal supervision.
• Experience supporting data center, mission-critical, or industrial environments.
• Exposure to Building Management Systems (BMS) or similar monitoring platforms.
• Prior experience working with external vendors or service providers.
• Technical certifications or vocational training in electrical, mechanical, HVAC, or facilities-related disciplines.

Skills

• Mechanical systems
• Electrical systems
• Plumbing systems
• Fire/life safety systems
• Building Management System (BMS)
• Troubleshooting
• Vendor management
• Documentation
• Incident response
• Work order completion
• Inventory management

Location

• TR7 Toronto, Canada

Work Type

• Full-time

Experience Level

• 2-4 years

Education Level

• High school diploma or equivalent

Salary/Compensations

• 58,000 - 86,000 CAD / Annual

Benefits

• Employee Assistance Program
• Insurance (healthcare, life, disability, optional)
• Retirement savings plans (Defined Contribution Pension Plan, Group Retirement Savings Plan, Tax-Free Savings Plan)
• Vacation and personal time
• Paid holidays

About the Company

• Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable innovations that enrich work, life and planet.
• A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
• Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society.
• You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

• Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
• Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
• We use artificial intelligence in our hiring process. Learn more here.