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About the Role

Provides psychosocial services to patients, including in-center and home dialysis patients, utilizing Social Work Theory of Human Behavior. Works with the health care team to promote positive adjustment, rehabilitation, and improved quality of life. Supports the facility's commitment to quality indicators and actively participates in process improvement activities. This is an entry-level MSW role.

Responsibilities

• Assesses patients' psychosocial status, strengths, and needs that may affect rehabilitation and treatment outcomes.
• Participates in care planning with the patient and healthcare team to identify interventions for rehabilitation, treatment goals, and quality of life.
• Utilizes patient education programs, social work theory, and quality of life measurements for assessment and care planning.
• Provides monitoring and interventions for patients to adjust to dialysis and achieve optimal psychosocial status.
• Offers supportive counseling services within the scope of clinical training and state license.
• Provides educational and goal-directed counseling for transplant candidates.
• Assists with referral to community resources to facilitate optimal treatment outcomes.
• Maintains knowledge of local vocational/educational rehabilitation programs and assists patients with referral.
• Assesses patient awareness of advance directives and facilitates discussions.
• Participates in discussions regarding patient DNR status.
• Documents social work interactions and interventions provided to patients and/or families.
• Provides psychosocial support and Social Work Focused Interventions for non-adherence, quality outcomes, and quality of life concerns.
• Participates in monthly Quality review meetings and reports on quality indicators.
• Assesses patient knowledge of kidney disease and provides tailored education.
• Provides information about all treatment modalities.
• Facilitates the transplant referral process and collaborates on waitlist management.
• Provides ongoing education to patients/families regarding psychosocial issues related to ESRD and available support services.
• Reviews patient rights and responsibilities, grievance information, and facility policies.
• Collaborates with the team on appropriate QAI activities.
• Reviews Patient Rights and Responsibilities, Grievance Procedure, and other relevant documents upon admission.
• Supports the clinic in patient scheduling to maximize adherence and adjustment.
• Interviews patients to identify root causes for discharge requests and shares concerns with leadership.
• Collaborates with Insurance Coordinators to address insurance-related issues.
• Provides information and education to patients about payment options for dialysis.
• Collaborates with Insurance Coordinators regarding changes in patient state that impact insurance.
• Refers patients to the patient billing solutions (PBS) department for bill-related questions.
• Assists with the interview process and hiring decisions for new personnel if requested.
• Works with administrative staff to maintain updated patient resource lists.
• Provides training to staff on psychosocial topics as needed.
• Contributes to and participates in weekly team huddles.
• Adheres to work defined caseload guidelines.
• Performs other related duties as assigned.

Requirements

• Must have state required license.
• Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed.

Skills

• Social Work Theory of Human Behavior
• Methods of social work practice
• Patient assessment
• Care planning
• Counseling
• Patient education
• Community resource referral
• Advance directives
• DNR status discussion
• Documentation
• Quality improvement
• Interdisciplinary team collaboration
• Transplant referral process
• Insurance coordination
• Staff training

Location

• In-center
• Home dialysis

Work Type

• Full-time

Experience Level

• Entry level
• 0 – 2 years’ related experience

Education Level

• Masters in Social Work

Salary/Compensations

• $24.00 - $41.00 per hour

About the Company

• Fresenius Medical Care is committed to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life.

Equal Opportunity

• Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors.