About the Role
The Account Digital Transformation Director is the senior technology, data, analytics, and business intelligence leader for a strategic account serving a major multinational financial institution. This is an embedded, account-dedicated leadership role responsible for translating technology and data capabilities into measurable business outcomes for both the client and JLL. This role owns the technology and data strategy, operational performance, analytics and BI roadmap, and multi-year digital transformation initiatives across the account. The leader is accountable for outcomes, for the performance of the technology and data function, and for building and leading the team that delivers them.
Responsibilities
- Own the account’s technology, data, analytics, and BI strategy, and translate it into a prioritized, outcome-based roadmap.
- Lead technology operations, performance, and governance — accountable for delivery and for measurable gains in efficiency, cost, risk, and user experience.
- Drive a multi-year transformation portfolio sequenced to measurable value and aligned to client and JLL objectives.
- Capture opportunities across automation, AI, revenue growth, and digital enablement.
- Deliver a multi-year enterprise data-platform modernization on time and on budget, building a world-class data and AI foundation.
- Build executive business cases that lift client outcomes while strengthening JLL margin, scalability, and commercial position.
- Build and lead a future-ready team — realign to priorities and attract, develop, and retain the talent to deliver at pace.
- Own executive relationships across client, JLL, and technology stakeholders; shape strategic planning and renewal, and drive adoption of enterprise standards and data governance.
Requirements
- Proven transformation leader who has led teams through change at pace — not an individual-contributor advisor or a pure consultant.
- Bachelor’s degree in Business, IT, Computer Science, Engineering, or a related field.
- 10+ years owning a technology, data, or transformation function — strategy, roadmap, budget, and delivery outcomes.
- Proven leadership of teams driving enterprise change at pace: building structure, creating urgency, and delivering through others.
- Experience spanning strategy/advisory and hands-on delivery in corporate real estate, technology services, or consulting.
- Track record building C-suite relationships and delivering quantifiable business value.
- Delivery of data, analytics, and BI capabilities and enterprise data-platform modernization, with fluency in CRE platforms (IWMS, PropTech, smart buildings, IoT), AI/automation, and modern data architectures.
- Experience in, or serving, large financial-services or other highly regulated environments.
- Certifications in transformation, program leadership, or technology management (preferred).
- Candidates must be authorized to work in the United States without sponsorship.
Skills
- Transformation leadership — sets direction, drives urgency, and delivers change through a team in a complex, multi-stakeholder environment.
- Operational ownership — comfortable being accountable for performance, delivery, and commercial outcomes, not solely strategy.
- Executive presence and credibility with senior client and internal stakeholders.
- Commercial acumen — builds business cases that create mutual value for the client and JLL.
- Data and analytics fluency — translates data capability into decisions and outcomes.
- Exceptional communication, facilitation, and the ability to influence across globally distributed, cross-functional teams.
Location
- Remote –Charlotte, NC
- Remote –Chicago, IL
- Remote –New York, NY
Work Type
- Remote
Experience Level
- 10+ years
Education Level
- Bachelor’s degree in Business, IT, Computer Science, Engineering, or a related field.
Salary/Compensations
- $200,000.00 – $275,000.00 USD per year
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
About the Company
- JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
- For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
- For additional details please see our career site pages for each country.
Equal Opportunity
- For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
- Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
- Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
- Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
- California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
- Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
