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About the Role

General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. This professional level sales and management position requires understanding of store and automotive systems, parts knowledge, and the ability to identify and troubleshoot for DIY customers. The role is responsible for developing and maintaining Professional Customer relationships and program growth, achieving financial metrics, and maintaining service and appearance standards. This exempt position requires a minimum of 50-55 hours per week.

Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales
Selection, hiring, development, performance management, coaching, scheduling and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities including coaching, floor/phone management, task assignment and completion, safety, and open/close duties
Lead change management
Embrace diversity and foster a respectful environment for both Customers and Team Members
Provide DIY service including battery installation, testing, and wiper install
Assist District/Region in other functions upon request

Requirements

Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Ability to execute and train project and product quality recommendations
Advanced parts lookup and sourcing
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Ability to execute and train POS and Parts lookup systems
Ability to review and analyze P&L statement
Ability to recruit, select, hire and develop quality Team Members
Ability to build and grow relationships with Professional Customers
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Hold others accountable, inspect work quality and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings and weekends as needed
2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen
Must have a valid driver's license
Employee will predominantly be walking or standing
Employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
Employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus

Skills

ASE P2 certification or ASE ready equivalent
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Location

Remote

Work Type

Full-time

Experience Level

Minimum of 50-55 hours per week
2-3 years of experience managing a team of 10 - 20 Team Members

Education Level

High school diploma or general education degree (GED)
Bachelor’s degree in business or a related area preferred

Salary/Compensations

69,400.00 USD - 85,000.00 USD

Benefits

Comprehensive health and wellness benefits program

About the Company

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.

Equal Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
We comply with all applicable federal, state, and local laws.