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About the Role

As the Account Manager, you will deliver high-quality operational, reporting, and stakeholder support, enabling informed decision-making across Distribution & Logistics. You will play a key role in supporting accurate financial control, performance visibility, and effective stakeholder coordination across a broad network of internal teams and external partners.

Responsibilities

• Manage purchase orders, invoices, and financial records, ensuring compliance with authorisation processes and accurate budget tracking.
• Produce and analyse operational, commercial, and performance reports across suppliers, logistics partners, campaigns, and donation streams.
• Maintain accurate data sets to support KPI monitoring, SLA performance measurement, and monthly reporting.
• Translate complex data into clear insights and reporting materials to inform decision-making and quarterly performance reviews.
• Act as a key contact for internal stakeholders, suppliers, and external partners, building strong collaborative relationships.
• Support and contribute to stakeholder review meetings by providing performance analysis, reporting, and operational insights.
• Resolve operational, supplier, and customer queries efficiently, identifying trends and supporting continuous improvement initiatives.
• Maintain processes, SOPs, and Safe Systems of Work while driving operational efficiency, service excellence, and inclusive stakeholder engagement.

Requirements

• Strong communication and interpersonal skills, with the ability to engage a range of stakeholders.
• Excellent attention to detail, organisation, and prioritisation.
• Ability to interpret and analyse data, translating it into meaningful insights.
• Strong critical thinking and problem-solving skills.
• Good numeracy and presentation skills, with the ability to communicate findings clearly.
• Experience working in a fast-paced operational or logistics environment.
• Proven ability to manage multiple tasks and meet deadlines.
• Experience producing reports, data packs, or performance analysis.
• Must be eligible to work in the UK.
• CVs are required for all applications.
• Complete the work history section of the online application form.
• Applications can’t be edited once submitted.
• Must be 18 years of age or older.

Skills

• Advanced Excel skills
• Strong proficiency in Microsoft Office tools

Location

• Stratford, London

Work Type

• Office-based with high flexibility (1-2 days per week in the office)
• Permanent
• Full time 35 hours per week

Salary/Compensations

• £28000 - £32,000

Benefits

• Generous benefits package
• Wide range of career and personal development opportunities
• High-quality tools
• Policies and processes enable work-life balance improvement
• Supportive working environment

About the Company

• Cancer Research UK exists to beat cancer.
• Organisation values: Bold, Credible, Human, Together.
• Vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.

Equal Opportunity

• We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion.
• Actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
• Ask candidates to inform us of any concerns or adjustments needed for the application, interview, or work process.