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About the Role
As the Account Manager, you will deliver high-quality operational, reporting, and stakeholder support, enabling informed decision-making across Distribution & Logistics. You will play a key role in supporting accurate financial control, performance visibility, and effective stakeholder coordination across a broad network of internal teams and external partners.
Responsibilities
- Manage purchase orders, invoices, and financial records, ensuring compliance with authorisation processes and accurate budget tracking.
- Produce and analyse operational, commercial, and performance reports across suppliers, logistics partners, campaigns, and donation streams.
- Maintain accurate data sets to support KPI monitoring, SLA performance measurement, and monthly reporting.
- Translate complex data into clear insights and reporting materials to inform decision-making and quarterly performance reviews.
- Act as a key contact for internal stakeholders, suppliers, and external partners, building strong collaborative relationships.
- Support and contribute to stakeholder review meetings by providing performance analysis, reporting, and operational insights.
- Resolve operational, supplier, and customer queries efficiently, identifying trends and supporting continuous improvement initiatives.
- Maintain processes, SOPs, and Safe Systems of Work while driving operational efficiency, service excellence, and inclusive stakeholder engagement.
Requirements
- Strong communication and interpersonal skills, with the ability to engage a range of stakeholders.
- Excellent attention to detail, organisation, and prioritisation.
- Ability to interpret and analyse data, translating it into meaningful insights.
- Strong critical thinking and problem-solving skills.
- Good numeracy and presentation skills, with the ability to communicate findings clearly.
- Experience working in a fast-paced operational or logistics environment.
- Proven ability to manage multiple tasks and meet deadlines.
- Experience producing reports, data packs, or performance analysis.
- Must be eligible to work in the UK.
- CVs are required for all applications.
- Complete the work history section of the online application form.
- Applications can’t be edited once submitted.
- Must be 18 years of age or older.
Skills
- Advanced Excel skills
- Strong proficiency in Microsoft Office tools
Location
- Stratford, London
Work Type
- Office-based with high flexibility (1-2 days per week in the office)
- Permanent
- Full time 35 hours per week
Salary/Compensations
- £28000 - £32,000
Benefits
- Generous benefits package
- Wide range of career and personal development opportunities
- High-quality tools
- Policies and processes enable work-life balance improvement
- Supportive working environment
About the Company
- Cancer Research UK exists to beat cancer.
- Organisation values: Bold, Credible, Human, Together.
- Vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.
Equal Opportunity
- We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion.
- Actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
- Ask candidates to inform us of any concerns or adjustments needed for the application, interview, or work process.