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About the Role

The Store Lead supports the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty. This role represents the brand, operates professionally, engages customers, maintains store standards, and supports teamwork and employee development.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations.
• Partner with the Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide appropriate feedback daily and during the annual performance review process.
• Motivate and inspire associates to build brand loyalty and create a positive store environment.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store.
• Represent the company in a professional and positive manner.
• Support the management team to maximize productivity through operational and product knowledge, customer service, and completing key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, driving store profitability, and leveraging payroll.
• Process payroll weekly.
• Modify schedule based on business climate.
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies.
• Ensure Environment (CRE) Standards & Safety requirements are being met.

Requirements

• Must be at least 18 years of age.
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company.
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

Skills

• Excellent customer engagement
• Detail oriented
• Ability to prioritize tasks
• Ability to work in a team environment
• Ability to give and receive performance-based feedback
• Embrace self-development
• Effective communicator
• Adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications

Location

• Rochester, New York

Work Type

• Full-time
• Part-time

Experience Level

• 1-3 years previous retail experience

Education Level

• High school diploma or equivalent

About the Company

• The Children's Place is committed to a diverse and inclusive work environment.

Equal Opportunity

• The Children's Place is an Equal Opportunity Employer.