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About the Role
Provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.
Responsibilities
- Developing and leading hourly team members to exceed guest’s expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
- Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
Requirements
- 21+ years of age
- 2+ years of Restaurant/Hospitality Experience
- Proficient in managing the cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- The ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Skills
- Communicating with Team Members and Guests
- Goal achievement
- Managing high-volume operations
- Overseeing all aspects of the business
- Leadership
Work Type
- Full-time
Experience Level
- 2+ years of Restaurant/Hospitality Experience
Salary/Compensations
- $65,876 - $77,502
Benefits
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision, Long & Short-term Disability
- Employee Assistance Program
- Buster’s Legacy Fund
- 401K matching plan
- FREE food
- FREE gameplay
About the Company
- Dave & Buster’s Inc./Main Event Entertainment operates two brands under one roof, offering double the growth opportunities.
Equal Opportunity
- Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer.
- We are an equal opportunity employer and participate in E-Verify in states where required.