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About the Role

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Responsibilities

Administer and support HCL Notes/Domino environments and SPFx apps.
Analyze and resolve application and infrastructure incidents.
Develop and maintain LotusScript-based applications and agents.
Perform basic navigation to check document locks, replication histories, and application performance.
Perform database administration and maintenance activities.
Support Notes-to-modern-platform migration initiatives.
Investigate performance, security, and stability issues.
Diagnose conflict documents, synchronization delays, and client setup faults.
Coordinate with external vendors and service providers.
Produce technical documentation and operating procedures.
Participate in change management, testing, and deployment activities.
Provide operational support and on-call assistance as required.

Requirements

5+ years supporting HCL Notes/Domino environments.
3+ years web development experience.
Experience in enterprise application operations and production support.
Experience supporting business-critical applications in large enterprise environments.
Experience with legacy application modernization is an asset.
Occasional weekend and/or after-hours work to support project implementations and production activities.
Occasional travel between Sun Life office locations may be required.

Skills

HCL Notes/Domino administration.
LotusScript development.
Notes database design and troubleshooting.
Incident management and root cause analysis.
Change and release management.
SQL and data integration concepts.
Strong communication and stakeholder-management skills.
Strong problem-solving and analytical skills.
Ability to work independently while contributing effectively within a multi-disciplinary team environment.
Excellent organizational skills with the ability to manage multiple priorities.
Excellent verbal and written communication skills.

Work Type

hybrid

Salary/Compensations

90,000 - 140,000

About the Company

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

Equal Opportunity

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.