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About the Role

The Deputy Chief Administrative Officer (DCAO) provides executive-level administrative and operational support to the Chief Administrative Officer (CAO), overseeing the Professional Services Bureau. This role involves developing and implementing strategies for personnel, technology, and facility resources to meet SFPUC's operational needs and strategic priorities. The DCAO directly manages the Facilities Team, Fleet Management Services, Community Benefits, and the Office of the CAO.

Responsibilities

Develops and implements agency-wide objectives, policies, and priorities for Professional Services.
Directs subordinate staff, including goal setting, work plan preparation, and performance management.
Facilitates the implementation and improvement of digital transformation projects across Professional Services teams.
Directs resource allocation to achieve timely outcomes and measurable goals within budget.
Monitors and improves the efficiency and effectiveness of the departmental organization structure and administrative systems.
Participates in budget development and monitors operating budget expenditures.
Directs the Community Benefits director to ensure the success of the SFPUC Community Engagement, Social Impacts and Benefits program.
Directs the Facilities Manager to ensure the 525 Headquarters are compliant, secure, safe, and fully operational.
Directs the Fleet Manager in the successful lifecycle of commercial vehicles, focusing on cost-effective operations and safety.
Oversees and manages all contracting support for Professional Services.
Partners with key division leadership to integrate professional support services and drive organizational process improvements.

Requirements

Possession of a baccalaureate degree from an accredited college.
Four years of verifiable management experience overseeing projects and/or programs.
All four years of management experience must include supervision of professionals.
Additional qualifying experience may substitute for the education requirement on a year-for-year basis for up to 2 years.

Skills

Set Vision and Direction
Innovation
Valuing Diversity, Equity, and Inclusion
Accountability
Strategic Planning
Change Management
Knowledge of federal, state and local rules and regulations pertaining to activities and functions
Knowledge of management principles and practices
Knowledge of budgeting principles and practices
Ability to direct subordinate managers engaged in diverse activities across multiple competing deadlines
Ability to exercise administrative ingenuity, independent analysis, adaptability and judgment on highly specialized proposals with difficult, complicated choices of action
Ability to make recommendations and present effectively to the Commission, executive staff and the public
Ability to apply the principles and practices of public administration, financial and personnel management
Ability to clearly interpret all applicable laws, ordinances and codes relating to the department
Ability to direct research, survey techniques and statistical methods
Ability to communicate effectively, orally and in writing
Ability to establish and maintain effective working relationships with officials, subordinate staff, directors and members of other departments, civic organizations, agencies and the public
Ability to remain calm and provide guidance to managers in crisis situations

Location

San Francisco

Work Type

Four days on site and one day remote
Permanent Civil Service
Regular

Experience Level

Management experience overseeing projects and/or programs
Supervision experience of professionals
Five or more years of demonstrated experience leading a multidisciplinary team in the public sector (Desired)
Experience leading digital process improvements (Desired)
Experience overseeing large cross functional programs and initiatives (Desired)

Education Level

Baccalaureate degree from an accredited college
Advanced degree from an accredited university or college in public administration, public policy, public affairs, political science, JD or closely related degree (Desired)

Salary/Compensations

USD 200538 - USD 255996

Benefits

Employee Benefits Overview

About the Company

Headquartered in San Francisco, the San Francisco Public Utilities Commission (SFPUC) has 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area.
Mission: To provide customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.
Vision: To be an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.
An award-winning and industry-leading utilities organization committed to its customers, community interests, and the environment.
Values a highly qualified and dedicated workforce.

Equal Opportunity

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.