About the Role
Thoughtworks partners with clients to build impactful digital products that deliver extraordinary customer experiences by integrating design, strategy, and technology. We are seeking a seasoned product leader with experience in identifying, launching, and scaling new products and portfolios, specifically within Banking, Financial Services, Fintech, and Consulting, to join our Customer Experience, Product, and Design (CXPD) service line.
Responsibilities
- Partner with clients as a trusted advisor to understand their context and needs, provide recommendations, and offer hands-on expertise in bringing new products from concept to market and scale.
- Drive an innovation mindset and the product development lifecycle using lean and hypothesis-driven approaches to identify, conceptualize, and pilot new products.
- Establish the market and competitive landscape, go-to-market strategy, and business case or economic model for client opportunities.
- Lead stakeholders to focus on customer problems and business outcomes, guiding them through the change journey towards empowered product teams that drive strategic growth.
- Shape and lead teams to deliver client engagements effectively and operationally soundly for Thoughtworks.
- Contribute to shaping CXPD service line value propositions by creating case studies, points of view, and content based on client needs, solutions, and repeatable practices.
- Participate in pre-sales activities, including creating proposals and pitches, shaping engagements, and educating clients and colleagues on service value.
- Contribute to business growth and scale through active involvement in recruiting, community building, mentorship, and driving continuous improvement in practices and techniques.
Requirements
- 10+ years of experience leading new ideas from concept to launch and scale, with expertise in go-to-market strategy and developing new revenue streams.
- Experience in commercial and economic modeling, including monetization strategy.
- Experience in bringing an innovation mindset into an organization at scale and creating sustained innovation investment across strategic horizons.
- Depth in conducting research and bringing market trends, customer, and competitive insights to facilitate strategic ideation for identifying opportunities for strategic growth.
- Depth and expertise in developing value propositions, using lean approaches to test viability, feasibility, and desirability to achieve problem-solution and product-market fit before scaling.
- Demonstrated hypothesis and data-driven problem-solving orientation with exceptional ability to create structured quantitative and qualitative analyses.
- Ability to operate at company, portfolio, and product levels, defining and executing strategy, shaping vision, and translating it into a roadmap with clear business and customer value-based measures of success.
- Advise clients on becoming value-driven, customer-centric product organizations and drive change by introducing best practices in product management, value delivery, measurement, and making innovation mainstream.
- Expertise in the end-to-end product development lifecycle, agile, and lean software development practices.
- Skilled at operating and building relationships with C-suite executives and confident in driving conversations at the intersection of technology and business.
- Strong interpersonal skills, including active listening, persuasion, empathy, and excellent written and verbal communication.
- Ability to formulate and deliver insights around complex business problems in a thoughtful and persuasive manner.
- Strong consulting skills and ability to operate with ambiguity.
- Bias for action and ability to break down complex problems into tangible steps.
- Enjoy collaborating with multidisciplinary teams and can operate as an advisory but also as a hands-on practitioner.
- Passionate about creating thought leadership and representing the brand and value proposition in external events, and by writing articles or white papers.
Skills
- Go-to-market strategy
- Developing new revenue streams
- Commercial and economic modeling
- Monetization strategy
- Innovation mindset
- Market trends analysis
- Customer insights
- Competitive insights
- Strategic ideation
- Value proposition development
- Lean approaches
- Hypothesis-driven problem-solving
- Data-driven problem-solving
- Quantitative analysis
- Qualitative analysis
- Product management
- Value delivery
- Measurement
- Agile software development
- Lean software development
- C-suite relationship building
- Interpersonal skills
- Active listening
- Persuasion
- Empathy
- Written communication
- Verbal communication
- Consulting
- Thought leadership
Location
- Onsite
Work Type
- Full-time
Experience Level
- 10+ years of experience
Benefits
- Private medical insurance
- Travel insurance
- Income protection
- Critical illness
- Life assurance
- Pension scheme
- Personal development budget
- 25 days holiday
- Ride2work scheme
About the Company
- Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech.
- As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work.
- For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.
- Bring your brilliant expertise and commitment for continuous learning to Thoughtworks.
- Together, let’s be extraordinary.
Equal Opportunity
- We proudly, passionately and actively strive to make both Thoughtworks and our industry more representative of the communities we serve.
- We promote diversity in all its forms and reject discrimination and inequality.
- Our diversity and award winning culture inspires our thought leaders and serves to nurture and develop amazing ideas.
- We believe this makes us a world leading destination of choice for all technologists.
