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About the Role

We are seeking an experienced Data Center Operations Engineer to manage the commissioning and daily operations of our global data center infrastructure. This role ensures new infrastructure is properly commissioned and transitioned to operations, maintaining 100% uptime. You will collaborate with internal teams and external vendors, working with cutting-edge liquid cooling technologies in a mission-critical environment. This position bridges the gap between construction and operations, ensuring the reliability and efficiency of essential digital infrastructure.

Responsibilities

Lead data center commissioning and server OEM-facility integration for new infrastructure (liquid- and air-cooled).
Ensure seamless transition from construction to operations.
Manage vendor maintenance of CDUs, RDHx units, and DLC infrastructure.
Monitor data center operations via BMS and monitoring tools, responding to alarms and incidents.
Troubleshoot and resolve issues at the cabinet, pod, and facility level across cooling, power, and monitoring systems.
Act as the primary liaison with data center and colocation service providers for day-to-day operational matters.
Review, supervise, and execute SOPs, EOPs, and MOPs.
Coordinate preventative and reactive maintenance activities.
Liaise with IT teams to understand build requirements and ensure operational readiness.
Develop and maintain operational documentation and maintenance schedules.
Ensure adherence to strict uptime and reliability standards across all facilities.

Requirements

5+ years of experience with commissioning, construction, maintenance, and operations of mission-critical data centers, trading floors, or similar 24/7 facilities.
Hands-on experience with direct liquid cooling (DLC) systems, including installation management and troubleshooting.
Highly knowledgeable about MEP components (Switchgear, UPS, Generators, STS, PDU, RPP, Chillers, CRAH units, Cooling Towers, AHUs, VESDA, pre-action systems, BMS/EPMS systems).
Understand data center cooling and electrical principles, including redundancy topologies, liquid cooling technologies, airflow management, and power distribution.
Experienced in working with server OEMs to ensure compatibility and resolve issues between facility infrastructure and OEM-provided racks, particularly for DLC deployments.
Experienced in writing and reviewing SOPs, EOPs, and MOPs.
Skilled at delivering results, managing data center providers, and meeting operational challenges with creative solutions.
Self-directed problem-solver who manages time well, handles multiple projects with attention to detail, and communicates complex issues with brevity and accuracy.
Able to perform physical labor, including lifting up to 50lbs.

Skills

Direct liquid cooling (DLC) systems
MEP components
Data center cooling principles
Data center electrical principles
Redundancy topologies
Liquid cooling technologies
Airflow management techniques
Power distribution
Server OEM integration
SOPs, EOPs, and MOPs development and review
Problem-solving
Time management
Attention to detail
Communication

Location

NYC office
NJ data center

Work Type

On-site daily
Flexible for nights and weekends
On-call rotation

Experience Level

5+ years of experience

Education Level

STEM degree required