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About the Role

As a Mailroom Associate, you'll support daily mail, shipping, document services, and workplace operations that help employees stay productive and connected. Every package delivered, shipment processed, and document completed contributes to a seamless workplace experience. Your attention to detail and commitment to service help ensure employees have the resources and support they need to do their best work.

Responsibilities

Receive, track, sort, and distribute incoming mail and packages
Process outgoing mail and shipments
Maintain shipment tracking and chain-of-custody records
Respond to mail and package inquiries
Perform scanning, imaging, and basic copy/print services
Operate and maintain multifunction devices (MFDs), including replenishing paper and toner
Maintain an organized business service center
Assist with meeting room setups and office moves
Provide light facility support as needed
Support additional operational tasks and cross-functional coverage
Deliver professional service in all interactions
Build positive relationships with employees and internal teams
Handle sensitive information with discretion and professionalism

Requirements

High School Diploma or equivalent required
Ability to lift and move packages up to 40 lbs.
Ability to stand, walk, bend, kneel, and sit for extended periods
Ability to operate office equipment and transport materials using carts

Skills

Strong communication and customer service skills
Excellent organization and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Basic computer proficiency and ability to learn new systems
Ability to work independently and as part of a team

Location

Remote

Work Type

Full-time

Experience Level

2+ years of experience in mailroom, office services, shipping/receiving, logistics, or customer service preferred
Experience with package tracking and shipping systems preferred
Working knowledge of multifunction devices (MFDs) preferred

Education Level

High School Diploma or equivalent

Salary/Compensations

$17.50—$18 USD

Benefits

Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking Pre-Tax Plans
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Career Growth opportunities
Learning & Development programs
Recognition programs
Paid Time Off
Bonuses for employee and client referrals

About the Company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries.
Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

Equal Opportunity

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.