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About the Role

Marshall Investigative Group (MIG) seeks self-motivated individuals with experience in surveillance and mobile investigations to assist in researching insurance fraud claims involving monetary, bodily injury, theft, and property damage claims. This role involves conducting stationary/mobile surveillance across the country, providing video evidence to clients to save them money on fraudulent claims.

Responsibilities

• Conduct stationary/mobile surveillance across the country.
• Follow established protocols and procedures for conducting surveillance operations in compliance with all legal and regulatory requirements.
• Maintain a vigilant and discreet presence, avoiding detection, while observing subjects and their daily actions.
• Document and report findings, incidents, and observations accurately and promptly.
• Conduct mobile surveillance operations utilizing various monitoring equipment, including cameras and specialized devices.
• Operate surveillance equipment and technology proficiently, troubleshooting technical issues as needed.
• Maintain confidentiality and discretion regarding sensitive information obtained during the preparation for and during surveillance operations.
• Prepare, review, and submit detailed reports of findings, incidents, and investigations within 48 hours.
• Reports must be concise, grammatically correct, easy to follow, and include all supporting documentation within 48 hours of surveillance completion.
• Participate in training programs and professional development activities to enhance surveillance skills and stay updated on industry best practices.
• Perform other duties as assigned by management and support the organization's overall security and safety objectives.

Requirements

• Must have a current, valid Driver's License.
• Must have or be able to obtain Auto Insurance with 100/300/100 coverage limits before employment.
• Personal Computer with MS Word Required.
• Personal Digital Surveillance Camera Required.
• A High School Diploma or equivalent is required.
• Ability to work independently with minimal supervision.
• Observing and conducting surveillance 8-10 hours per day.
• Weekend work is required as needed for surveillance subjects.
• Keen observational skillset with attention to detail, focusing on individuals for long periods of time.
• Strong verbal and written communication skills with the ability to articulate findings and observations clearly and effectively.
• Demonstrated integrity, professionalism, and discretion in handling confidential information and sensitive situations.

Skills

• Surveillance
• Mobile investigations
• Proficiency in utilizing surveillance equipment, technology, and platforms
• Utilizing various monitoring equipment, including cameras and specialized devices
• Operating surveillance equipment and technology proficiently
• Troubleshooting technical issues
• Preparing, reviewing, and submitting detailed reports
• Observational skillset
• Attention to detail
• Verbal communication skills
• Written communication skills

Location

• Across the country

Work Type

• Full-Time

Experience Level

• Over 15 years of experience (company experience)
• Previous experience in mobile surveillance is highly desirable

Education Level

• High School Diploma or equivalent
• Associate's or Bachelor's Degree in Criminal Justice, Security Management, or related field preferred

Salary/Compensations

• Hourly rates exceed the industry
• Expense/mileage reimbursements exceed the industry

Benefits

• Flexible day scheduling
• All expenses are covered, including training, licensing, and testing fees.
• Comprehensive benefits are available for Full-Time agents.

About the Company

• Marshall Investigative Group (MIG) is the industry's leading investigative firm.
• Our current team of by-the-book agents have conducted thousands of successful insurance investigations.
• Our highly trained investigators have conducted thousands of successful insurance claim investigations by obtaining innumerable hours of claim-disputing documentation, saving our clients millions of dollars on fraudulent claims.

Equal Opportunity

• Marshall Investigative Group is an equal opportunity employer that values diversity within our company culture.
• We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.