About the Role
The Community Manager oversees and manages daily operations, tasks, and interactions within their assigned property. This role acts as a liaison between the company and residents, addressing issues and meeting community needs.
Responsibilities
- Collect rent payments and prepare them for deposit.
- Process and issue lease documentation for new residents.
- Provide park rules and community literature to new residents.
- Issue notices, including Late Notices, Balance Notices, or other legally required notices.
- Prepare court documents, act as agent for court, file eviction papers, and oversee eviction proceedings for delinquent accounts.
- Enforce rules, issue violations, and ensure timely remedy of violations.
- Complete and upload all prospect cards and information into rent software.
- Follow up with prospective clients via phone and email.
- Process tenant applications and enter prospect information into a tracking system.
- Run background checks on new residents.
- Show homes available for sale to prospective residents.
- Address resident issues, record comments, and seek to settle non-monetary issues.
- Keep Manager informed of relevant resident relations information.
- Provide feedback and recommend improvements to the assigned community.
- Act as the onsite contact for most 3rd party contractors and applicants.
- Oversee maintenance functions and ensure adequate park maintenance.
- Perform other related duties as assigned.
Requirements
- Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling.
- 25% or more of the time will be spent walking around assigned properties daily.
Skills
- Proficiency in Microsoft Office Suite
- Ability to learn and be proficient with operations system
- Proficiency in using computer software
- Excellent organizational skills and attention to detail
- Excellent written and verbal communication skills
- Familiarity with Fair Housing laws in assigned state and county
- Excellent customer service and interpersonal skills
- Self-motivated
- Comfortable being hands-on and on your feet
Benefits
- 401(k) with matching
- Health insurances
- Life insurance
- Holidays and Paid time off
- Commission and Bonus Pay
About the Company
- Horizon Land Management is an Equal Opportunity Employer.
Equal Opportunity
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
