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About the Role

Under general supervision, provide a safe, therapeutic environment for residents through medication management, recreation, and facility management. Maintain confidentiality and ethical standards, support staff communication, and ensure a trauma-informed care environment.

Responsibilities

• Monitor residents to assure a safe therapeutic environment.
• Cover nonclinical psychoeducational groups as needed.
• Observe peer-led activities.
• Provide transportation when needed.
• Conduct room and personal belonging searches to ensure the safety of the environment and program participants.
• Conduct urine toxicology screens as scheduled or randomly if needed while practicing universal precautions.
• Provide conflict management to residents as needed.
• Supervise the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily.
• Complete L2 certification.
• Maintain cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion.
• Debrief relevant information to incoming employees during shift exchange.
• Conduct visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift.
• Carry out emergency procedures to ensure the safety of residents and staff when required.
• Notify Residence Manager of any emergency situations immediately.
• Conduct monthly fire drills.
• Engage security system.
• Provide medication observation and monitoring utilizing established protocols in absence of LPN coverage.
• Complete and maintain all necessary documentation in compliance with the agency and appropriate regulatory standards.
• Enter shift notes into electronic client record database per each scheduled shift.
• Complete group notes into electronic client record database by the end of each shift.
• Complete incident reports, documenting any unusual incidents or situations as needed.
• Support the Agency's Mission, Vision, Values and Strategic Plan, including Core Competency initiatives.

Requirements

• Minimum of High School Diploma or GED required.
• Associate’s degree in human services or related field preferred.
• Valid and clean NYS Driver’s License.
• Two years of experience in the human services field, crisis intervention, residential setting, or emergency services.
• Knowledge of homeless client issues preferred.
• Experience with conflict resolution techniques preferred.
• A relevant combination of education and experience will be considered.
• Employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting.
• Specific vision abilities required include close vision, distance vision and ability to adjust focus.
• Adheres to all applicable federal and state laws and regulations including those governing confidentiality, privacy, program, billing and documentation standards.
• All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
• Any offer of employment will be contingent upon successful completion of a background check.
• CCDOR considers all background check information in accordance with applicable law.

Skills

• Medication management
• Recreation
• Facility management
• Conflict resolution
• Conflict management
• Urine toxicology screens
• Universal precautions
• Meal preparation supervision
• Sanitation
• Safety
• Nutritional standards
• Facility cleanliness
• Emergency procedures
• Medication observation
• Medication monitoring
• Documentation
• Electronic client record database
• Incident reporting
• Trauma informed care

Location

• NYS

Work Type

• Full-Time

Experience Level

• Two years of experience in the human services field, crisis intervention, residential setting, or emergency services.

Education Level

• High School Diploma or GED
• Associate’s degree in human services or related field preferred

Salary/Compensations

• $19.25-19.75 (.75 increase upon Med Certification)

Benefits

• Competitive salary
• 403b retirement plan
• Generous time off package
• Work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

About the Company

• Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years.
• We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential.
• We proudly serve and employ people from all backgrounds and experiences.
• If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day.
• Be a part of something truly special.

Equal Opportunity

• Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet