About the Role
Under general supervision, provides a safe, therapeutic environment for residents through medication management, recreation, and facility management. Maintains confidentiality and ethical standards, supports communication among staff, and ensures a trauma-informed care environment.
Responsibilities
- Monitors residents to assure a safe therapeutic environment.
- Makes hourly visual contact with residents and documents in client observation record.
- Monitors and supports residents’ efforts in maintaining their comprehensive plan for admission, ongoing treatment, and discharge of transfers.
- Implements recreational activities as created by the vocational specialist or residential team.
- Covers non-clinical psychoeducational groups as needed.
- Observes peer led activities.
- Provides transportation when needed.
- Conducts room and personal belonging searches to ensure the safety of the environment and program participants.
- Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions.
- Provides conflict management to residents as needed.
- Supervises preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily.
- Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion.
- Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and environment is safe at beginning and end of each shift.
- Carries out emergency procedures to assure safety of residents and staff when required.
- Notifies Residence Manager of any emergency situations immediately.
- Conducts monthly fire drills.
- Engages security system.
- Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage.
- Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards.
- Enters shift notes into electronic client record database per each scheduled shift.
- Completes group notes into electronic client record database by the end of each shift.
- Completes incident reports, documenting any unusual incidents or situations as needed.
- Participates in relevant Agency meetings and/or trainings.
- Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
- Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan.
- Performs other related duties as required.
Requirements
- Minimum of High School Diploma or GED required.
- Associate’s degree in human services or related field preferred.
- Valid and clean NYS Driver’s License.
- Two years of experience in the human services field, crisis intervention, residential setting, or emergency services.
- Knowledge of homeless client issues preferred.
- Experience with conflict resolution techniques preferred.
- A relevant combination of education and experience will be considered.
- Employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting.
- Specific vision abilities required include close vision, distance vision and ability to adjust focus.
- Adheres to all applicable federal and state laws and regulations including those governing confidentiality, privacy, program, billing and documentation standards.
- All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
- Offer of employment will be contingent upon successful completion of a background check.
Skills
- Medication management
- Recreation
- Facility management
- Conflict resolution
- Conflict management
- Urine toxicology screens
- Universal precautions
- Meal supervision
- L2 certification
- Security system engagement
- Medication observation
- Documentation
- Electronic client record database entry
- Incident reporting
- Professional competencies development
Location
- NYS
Work Type
- Per Diem
- Various
Experience Level
- Two years of experience in the human services field, crisis intervention, residential setting, or emergency services.
Education Level
- High School Diploma or GED
- Associate’s degree in human services or related field preferred
Salary/Compensations
- $19.25-19.75 (.75 increase upon Med Certification)
Benefits
- Competitive salary
- 403b retirement plan
- Generous time off package
- Work-life balance
- Comprehensive benefits package
- Supportive and collaborative environment
- Opportunities for growth and development
- Intrinsic reward of truly making a difference in people's lives
About the Company
- Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years.
- We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential.
- We proudly serve and employ people from all backgrounds and experiences.
- Be a part of something truly special.
Equal Opportunity
- Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
