Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Remitly's Ambassador Programme is a key growth initiative aiming to reach 100,000 members by 2028. This role will drive the programme's growth within local and nuanced markets, ensuring quality is maintained.
Responsibilities
- Recruit, onboard, and train new brand ambassadors, ensuring they understand brand messaging, product knowledge, and communication guidelines.
- Manage ongoing relationships with ambassadors, supporting them with training, tools, and local market knowledge to optimize performance and drive high-quality NCAs.
- Keep ambassadors active and motivated through relationship-building, retention content, and removing operational blockers.
- Attend community events, ambassador meet-ups, and activations to build relationships in person and provide on-the-ground support.
- Identify new ways of growing ambassador networks and develop/execute expansion strategy with an entrepreneurial mindset.
- Recruit ambassadors directly and partner with marketing on recruitment strategies.
- Launch the program in new markets with a hands-on, entrepreneurial approach.
- Manage in-country logistics including swag fulfillment, event support, and local vendor relationships.
- Act as the local voice of the program, providing feedback to improve strategy and execution.
- Partner closely with global program leads to report and communicate program performance.
- Partner with Legal/Compliance on contracts and payment requirements as the program scales.
- Align with in-market Business/Country Managers to ensure the program supports local growth priorities and stays within budget/CAC guardrails.
- Coordinate with the regional Marketing team to integrate the ambassador program into the broader local marketing plan.
- Partner with the global Program Manager to adapt the global playbook to local needs and flag market-specific risks or opportunities.
Requirements
- 5+ years of experience running community, affiliate, referral, or field marketing programs with performance/commission-based objectives.
- Proven experience building and scaling new programs from the ground up, comfortable operating with ambiguity and a limited playbook.
- Strong problem-solving skills for navigating operational challenges.
- Analytical fluency, comfortable owning NCA, active rate, and CAC metrics and explaining performance drivers.
Skills
- Community management
- Affiliate marketing
- Referral marketing
- Field marketing
- Performance marketing
- Program scaling
- Problem-solving
- Analytical skills
- Relationship building
- Entrepreneurial mindset
Location
- APAC
Work Type
- In-office (at least 50% of the time monthly)
- Hybrid
Experience Level
- 5+ years
About the Company
- At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them.
- Since 2011, we have tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their finances and ensuring true peace of mind.
- We are not just here to move money — we are here to move our global customers forward.
- Join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.
Equal Opportunity
- Remitly is an E-Verify Employer
- At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
- Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.