Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Community Relations and Program Improvement Specialist will contribute to the daily operations of the Family Enrichment Center (FEC) by developing and maintaining a parent or advisory group, cultivating relationships with community groups, and ensuring a welcoming atmosphere. The role focuses on building connections to support family protective factors through engaging communication.

Responsibilities

• Represent the FEC at community events, fostering positive relationships.
• Build and nurture partnerships with community organizations and public institutions.
• Develop guides, toolkits, and resources to increase awareness and access to the FEC.
• Support the connection of caregivers and families to local resources and services.
• Utilize interpersonal, community organizing, collaboration, and advocacy skills.
• Develop collaborative relationships with community stakeholders for relevant programming.
• Identify and engage with community stakeholders, including residents and local businesses.
• Create and disseminate resource material and referral information.
• Co-manage the FEC website/social media accounts and other outreach access points.
• Plan, coordinate, and execute outreach events, workshops, and activities.
• Train community advisory board, program staff, and interns in outreach and engagement skills.
• Identify and develop emerging community leaders for advisory roles.
• Engage community members, especially youth and young adults, in strategies to strengthen problem-solving skills, provide mentoring, and life skills support.
• Build partnerships with community organizations, schools, and public institutions.
• Serve as a liaison between RiseBoro and the community, responding to inquiries and addressing concerns.
• Create tools to increase resident awareness of and ability to connect to local resources.
• Attend and participate in Community Board meetings and school meetings.
• Identify and maintain up-to-date information on key community issues impacting children, youth, and families.
• Promote opportunities for youth, families, and community residents to participate in FEC program planning.
• Supervise interns and volunteers, when required.
• Collaborate with FEC staff, community advisory board, and funders to develop, track, and evaluate program efforts.
• Collaborate with FEC staff, parent/caregiver members, and ACS to develop and maintain feedback, performance measurement, and quality assurance systems.
• Establish an anonymous, voluntary membership engagement system.
• Design and submit recurring reports documenting deliverables and programmatic elements.
• Participate in learning collaboratives to develop a system for continuous learning and growth.
• Perform other related duties as needed.

Requirements

• Demonstrate a deep understanding of the FEC model and standards.
• Knowledge of and commitment to the Brownsville community preferred.
• Demonstrated experience in community organizing, building partnerships, and/or community-led programs preferred.
• Ability to influence others to be excited and committed to furthering RiseBoro’s goals.
• Ability to use personal experience with disability, mental illness, criminal legal system, justice, special education, substance use disorder, and/or foster care to assist in supporting the community.
• Demonstrated ability to facilitate and/or present to groups.
• Excellent oral and written communication skills.
• Excellent organizational skills and time management.
• Excellent interpersonal skills and ability to maintain positive relationships.
• Possess a positive attitude and entrepreneurial spirit.
• Ability to work collaboratively, creatively, and build relationships.
• Ability to plan and manage multiple projects.
• Ability to multitask, prioritize, problem-solve, manage time effectively, and execute goals.
• Proficient in Microsoft Office Suite and related web-based applications.
• Ability to be flexible and adaptable with work schedule.
• Experience in building and implementing performance measurement, quality assurance, and continuous improvement systems for community-driven programs preferred.
• Bilingual proficiency in English and Spanish preferred.
• Commitment to RiseBoro’s mission, vision, and values.
• Ability to understand the concepts of institutional and structural racism and bias.
• Demonstrated commitment to work that supports communities who have experienced systemic oppression and bias.

Skills

• Community organizing
• Building partnerships
• Community-led programs
• Interpersonal skills
• Community organizing
• Collaboration
• Advocacy
• Communication
• Organizational skills
• Time management
• Microsoft Office Suite
• Web-based applications
• Performance measurement
• Quality assurance
• Continuous improvement
• Qualitative and quantitative participatory research methods

Location

• 1432 PITKIN AVE - BROOKLYN, NY 11233

Work Type

• Full Time
• Day Shift

Experience Level

• A minimum of three (3) years of professional experience required

Education Level

• Bachelor’s Degree in social work or related field required

Salary/Compensations

• $57,000.00 - $60,000.00 Salary/year

About the Company

• It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment.

Equal Opportunity

• No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law.
• This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination.
• RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.