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About the Role
The General Manager will lead food and beverage operations across three dining halls, serving approximately two million meals annually. This key operations manager will lead a team to provide excellent service, leveraging business knowledge, relationship-building skills, financial acumen, and a focus on safety.
Responsibilities
- Leads a team providing operational expertise in contracted services with hands-on execution management.
- Manages client and community relationships, assessing operations and developing plans for optimal service and satisfaction.
- Builds, develops, and leads a management team and staff capable of achieving organizational objectives.
- Recommends methods, resources, and implementation for service improvement and growth based on operational needs, capabilities, and contractual obligations.
- Manages budget in partnership with Finance and assists in designing improvements to optimize financial performance and operational productivity.
- Manages compliance with all local, state, and federal regulations and codes, maintaining associated records and reports.
- Ensures compliance with Aramark's standards of operation, including safety standards and Business Conduct Policy.
Requirements
- Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management is required; advanced degree preferred.
- Proven leadership experience (typically 5-10 years) with P&L responsibility in hospitality, retail, facilities, direct store delivery, or food and beverage industries.
- Demonstrated leadership skills with broad knowledge of management practices, business judgment, and client/consumer interaction.
- Ability to hire, assess, develop, and grow talent.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions.
- Established communication and teamwork skills to work with all organizational levels.
- Proven success in a repeatable business model, including leading through change and turnaround initiatives.
- May involve physical demands such as lifting, bending, pushing, pulling, and extended walking/standing.
- May require uniforms and/or Personal Protective Equipment (PPE).
Skills
- Financial savvy
- Relationship building
- Leadership
- Management practices
- Business judgment
- Client/consumer interaction
- Talent development
- Contract interpretation
- Communication
- Teamwork
Location
- On Campus
Work Type
- Full-time
Experience Level
- 5-10 years of leadership experience
- P&L responsibility
Education Level
- Bachelor's degree required
- Advanced degree preferred
Salary/Compensations
- $120,000 to $130,000
Benefits
- Medical
- Dental
- Vision
- Work/life resources
- Retirement savings plans (401(k))
- Paid days off
- Parental leave
- Disability coverage
About the Company
- Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
- A career should develop your talents, fuel your passions, and empower your professional growth.
- Learn more at http://www.aramarkcareers.com or connect on Facebook, Instagram and Twitter.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
- Aramark believes that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
- We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.