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About the Role
An opportunity exists for a Key Account Manager to join the Sales team at Michael Joseph on a 12-month fixed-term basis. Michael Joseph specializes in commercial fiction and non-fiction, publishing bestselling titles in various genres. The role involves taking ownership of key accounts, developing commercially focused plans to drive growth, and working across formats and categories to identify and capitalize on opportunities. You will collaborate with internal teams and bring market insight back into the business. This role is ideal for someone who thrives in a fast-paced environment, has a passion for sales, an eye for detail, and maintains a customer-centric mindset.
Responsibilities
- Own and grow key retail accounts, delivering against sales and profit targets.
- Develop and execute clear, commercially focused account plans, identifying opportunities to drive both immediate performance and longer-term growth.
- Take full ownership of results — proactively identifying issues and opportunities and acting on them.
- Use data and market insight to build a clear understanding of performance drivers, identifying trends, risks and opportunities.
- Apply analytical thinking to move beyond reporting — translating insight into actions that improve performance.
- Bring a broader market perspective, spotting opportunities beyond your core accounts and feeding these into the wider team.
- Build strong relationships across editorial, marketing, publicity and operations, representing your accounts whilst understanding the needs of the business.
- Influence internal stakeholders by bringing clear, commercially grounded insight and recommendations.
- Contribute to wider sales and publishing discussions, supporting a joined-up, high-performing team environment.
Requirements
- Solid commercial background in sales or retail.
- Proven experience managing customer relationships and accounts, ideally within a retail or publishing environment.
- A passion for publishing and demonstrable interest in working specifically for Michael Joseph.
- Strong presentation skills.
- The ability to influence.
- Commercial acumen and sales analysis skills.
- An attention to detail.
Skills
- Sales
- Retail
- Customer Relationship Management
- Account Management
- Publishing
- Presentation Skills
- Influencing
- Commercial Acumen
- Sales Analysis
- Attention to Detail
Location
- London
Work Type
- 12-month fixed-term
- Hybrid working
Experience Level
- Mid-level
Salary/Compensations
- £35,000 - £42,000
Benefits
- Bonus
- Benefits
About the Company
- Michael Joseph specialises in commercial fiction and non-fiction, publishing bestselling titles in the genres of women’s fiction, crime, thriller, cookery, memoir, and lifestyle.
- We are home to authors including Jamie Oliver, Stephen Fry, Dr Julie Smith, Marian Keyes, Jojo Moyes and Jodi Picoult.
Equal Opportunity
- As a Disability Confident Committed organisation, we offer interviews to candidates with a disability who meet the essential criteria for the role, and opt-in on their application form.
- We encourage you to tell us about any reasonable adjustments you may need by emailing PRHCareersUK@penguinrandomhouse.co.uk.
- Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated.
- The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
- The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process.
- You can contact the company’s Data Protection Officer at the above-mentioned postal address.
- Further information on data protection and your rights can be found here.