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About the Role

GEA Bakery is a leading supplier of industrial processing equipment and solutions for the cakes, pies, cookies, biscuits, crackers, and snacks industry. Our global organization offers an extensive range of advanced solutions, from single machines to complete turnkey production lines including software-based productivity and line management solutions.

Responsibilities

• Serve as the first point of contact with customers for service inquiries.
• Perform emergency/unscheduled repairs and scheduled maintenance on equipment.
• Provide technical support to customers, including troubleshooting and problem resolution.
• Perform mechanical skills, including troubleshooting and repair of mechanical, electrical, pneumatic, and hydraulic systems on machines.
• Train customers' operators and maintenance personnel.
• Comply with OSHA Safety and Health rules.

Requirements

• Possess 5 years of hands-on technical experience on electro-mechanical systems applied to industrial machinery.
• Demonstrate strong electrical aptitude, including motors, AC & servo drives, electrical circuitry, and PLC/PC based control systems (Allen Bradley/Rockwell essential).
• Exhibit strong mechanical aptitude, including power transmission systems, pneumatics, and hydraulics.
• Proven experience as a troubleshooter on electro-mechanical systems.
• Possess excellent communication skills, including proficiency in English and strong listening skills.
• Demonstrate a strong customer service orientation with a "do whatever it takes" attitude.
• Ability to multi-task and work under pressure.
• Strong analytical and problem-solving skills.
• Self-motivated and highly organized.
• Ability to work independently.
• Excellent computer literacy, including MS Word and Excel.
• Ability to travel up to 70%.

Skills

• Electro-mechanical systems
• Industrial machinery
• Electrical troubleshooting
• Mechanical troubleshooting
• Pneumatic systems
• Hydraulic systems
• PLC control systems
• Allen Bradley/Rockwell
• Customer service
• Problem-solving
• MS Word
• MS Excel

Location

• United States

Work Type

• Full-time

Experience Level

• 5 years

Salary/Compensations

• $36.46 - $44.62 per hour

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 12 paid holidays
• 136 hours of PTO
• 7% 401(k) employer match
• Tuition reimbursement
• Wellness incentive program
• Employee Assistance Program
• Flexible Health Savings Accounts
• Flexible Spending Accounts

About the Company

• GEA Group, founded in Germany in 1881, is a global leader in engineering solutions serving industries such as food and beverage, pharma, and dairy.
• With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines heritage with innovation.
• GEA fosters lasting careers with an average employee tenure of 5 to 11+ years, reflecting a strong culture, growth opportunities, and support.

Equal Opportunity

• GEA is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.
• Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.