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About the Role

The Transition Coordinator is responsible for executing transition project plans and supporting the successful mobilization of new client contracts across facility services and food service operations in the film, production, and broadcast studio industry. This role plays a critical part in ensuring seamless account transitions that align with ISS operational standards and transformation goals.

Responsibilities

• Partner with Transition Managers and/or lead transition activities for new facility services and food service contracts
• Coordinate project timelines, milestones, deliverables, and stakeholder communication
• Develop and maintain transition plans, schedules, and status reports
• Monitor project scope, budget, and timelines to ensure successful delivery
• Set deadlines, assign responsibilities, and track project progress
• Serve as the coordinator for Transition Managers and partner and/or lead transition-related activities
• Partner with operational leaders, account teams, subject matter experts, and clients
• Coordinate internal resources and third-party vendor site visits
• Facilitate communication and alignment across multiple workstreams
• Support continuous improvement initiatives in partnership with the PMO
• Leverage governance models, shared resources, and standardized processes
• Ensure transition quality, compliance, and service delivery standards are met
• Identify and implement operational improvements and cost-saving opportunities
• Support onboarding and transition activities for newly hired employees
• Help develop strategies that improve employee engagement and survey outcomes
• Ensure a positive experience for both clients and employees during transitions
• Promote the ISS Integrated Facility Services (IFS) model and best practices
• Adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures
• Follow safety protocols, maintain environmental responsibility, and uphold quality standards
• Actively participate in HSEQ training and report any potential hazards or compliance concerns

Requirements

• 3+ years of project management experience
• 3+ years of facilities management experience
• Experience managing operational projects within facility services or related industries
• Strong understanding of operational planning, execution, and effectiveness
• Previous P&L operational experience within the facilities industry preferred
• Ability to sit for extended periods while working on a computer
• Ability to stand and present during meetings, site visits, and travel
• Ability to lift up to 10 pounds
• Ability to work effectively under pressure and meet critical deadlines

Skills

• Exceptional organizational and project coordination skills
• Strong customer service and commercial acumen
• Excellent verbal, written, and presentation communication skills
• Ability to manage multiple priorities in a dynamic environment
• High attention to detail while maintaining a strategic perspective
• Strong problem-solving and process improvement mindset
• Ability to influence stakeholders and drive results with urgency

Location

• Remote

Work Type

• Full-time
• Hybrid

Experience Level

• 3+ years

Salary/Compensations

• $63000.00 per year - $96000.00 per year

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Comprehensive leave program

About the Company

• ISS is a global leader in workplace experience and facility services, creating environments that support productivity, innovation, and well-being.
• ISS believes that People Make Places.
• ISS is committed to fostering a culture of diversity, inclusion, belonging, and innovation.
• ISS encourages diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background.
• ISS looks to lead its industry by example and to positively influence the market wherever it operates.

Equal Opportunity

• As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.