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About the Role

The Specialty Assistant Store Manager in Training (SASM-IT) role at The Home Depot provides hands-on experience in key management functions. The program includes comprehensive training, mentorship, and leadership development, focusing on overseeing Specialty and Pro Departments, boosting sales, enhancing customer service, and driving profitability. SASM-ITs are expected to lead by example and uphold company policies.

Responsibilities

Participate in a structured training program covering retail store management, operations, customer service, sales, profitability, and company policies.
Learn and demonstrate tactics for staffing, scheduling, stock deficiency resolution, associate supervision in selling, customer issue resolution, and service needs for installed sales/special orders and product sales.
Learn and demonstrate the performance management process, including performance reviews and disciplinary procedures.
Complete all assigned training modules and assessments.
Supervise associates in selling efforts, lead GET culture, and set an example.
Drive customer service and associate engagement, ensuring prompt and effective resolution of customer concerns.
Collaborate with partners to plan merchandise placement, signing, and support stock integrity through inventory management.
Learn to maintain and operate store equipment and systems, and manage daily financial operations.
Perform Opening, Closing MOD, and other whole-store responsibilities.
Adhere to and enforce all Company policies and procedures.
Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Demonstrated ability to collaborate and work effectively with cross-functional teams.

Skills

Action Oriented
Collaborates
Customer Focus
Drives Results
Resourcefulness

Location

Onsite

Work Type

Full-time

Experience Level

3 years minimum work experience
1+ year of previous leadership experience

Education Level

High school diploma and/or GED
Bachelor's degree program or equivalent degree

Salary/Compensations

$70,000.00 - $80,000.00

About the Company

With a career at The Home Depot, you can be yourself and also be part of something bigger.