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About the Role

The IT Systems Engineer is responsible for the administration, support, and continuous improvement of enterprise infrastructure across identity services, virtualization, storage, backup and recovery, monitoring, and end-user computing environments. This role ensures operational stability, security, and compliance of all infrastructure platforms while supporting strategic transformation initiatives aligned with organizational and regulatory requirements.

Responsibilities

Administers and maintains core infrastructure, including Active Directory, GPOs, DNS/DHCP, PKI, and MFA (DUO).
Manages virtualization and end-user environments (VMware, Citrix VDI, RDS) and supports on-prem Exchange.
Administers Windows Server environments, SAN storage, and file services (DFS), ensuring performance and availability.
Manages backup and disaster recovery solutions (Veeam, Zerto; Avamar/Data Domain a plus), including testing and failover readiness.
Monitors systems and executes patch management across servers and endpoints (SolarWinds, BigFix a plus).
Ensures technology lifecycle compliance, asset tracking (CMDB), and alignment with enterprise standards.
Supports security and risk initiatives, including audits, RCSA, and infrastructure hardening.
Administers development and test environments and supports deployment and validation activities.
Leads and supports infrastructure modernization, platform migrations, and decommissioning efforts.
Enhances disaster recovery, resilience, and security through ongoing improvements.
Other duties as assigned or requested by immediate supervisor.

Requirements

3+ Years Information Technology, Technical Application Development, or similar experience.
3+ Years Experience providing customer support for IT systems or applications.
3+ Years Experience writing technical documentation for both technical and nontechnical audiences.
Analytical and problem-solving skills
Basic communication skills
Ability to work independently and collaboratively
Ability to work effectively in a fast-paced environment.
Ability to learn new technologies.
Produces accurate and quality work; detail oriented.
The ability to program in required language.
General understanding of the technology project lifecycle.
General understanding of financial services business environment.
Requires broad theoretical job knowledge typically obtained through advanced education.
Basic knowledge in development tools.
Basic knowledge in programming languages and methodologies.
Technical writing and documentation experience.
Ability to communicate technical concepts to non-technical personnel.
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.

Skills

Active Directory
GPOs
DNS/DHCP
PKI
MFA (DUO)
VMware
Citrix VDI
RDS
Exchange
Windows Server
SAN storage
DFS
Veeam
Zerto
Avamar/Data Domain
SolarWinds
BigFix
CMDB

Location

United States of America

Work Type

Full-time

Experience Level

3+ Years

Education Level

Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education

Salary/Compensations

$65,625.00 USD - $115,000.00 USD

Benefits

Fair and competitive rewards package
Benefits designed to support you, your family and your well-being

About the Company

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization.
Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Equal Opportunity

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.