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About the Role

Optum NY is seeking an Urgent Care Center Manager to join our team in Mount Kisco, NY. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives.

Responsibilities

• Serve as an on-site resource to support patients, staff and providers
• Maintain standards for facility appearance, patient and employee experience, professionalism and productivity
• Create an environment to foster a positive office culture
• Enforce implementation of company policies and protocols
• Ensure staff is working productively and professionally throughout all working hours
• Hire, train and evaluate new staff members
• Collaborate with management/HR on staff reviews, feedback and disciplinary action
• Facilitate billing inquiries from patients; address billing/coding issues with staff or providers
• Reconcile daily payment collections; make bank deposits and file reports
• Maintain office and medical supplies for inventory and clinical compliance
• Complete monthly staff schedules and arrange for coverage/review and approve employee payroll timecards
• Work alternate hours: morning, evening, and weekends shifts
• Communicate with Administration team regularly to provide updates of any issues through resolution
• Delegate door to door marketing and ensure spreadsheets are updated weekly
• Ensure after Care Coordination is completed daily

Requirements

• 2+ years of progressive experience in a medical office environment; supervisor or management experience
• 1+ years of supervisory experience in a healthcare setting, managing both clinical and nonclinical staff
• Knowledge of medical insurance plans including managed care plans
• Solid computer skills including Microsoft Office Suite, Internet research and computer navigation; experience with Epic
• Experience supervising staff in an urgent care or ambulatory care setting
• Proven solid decision-making, problem-solving, and communication skills
• Proven ability to work independently, accurately, and efficiently
• Proven ability to collaborate with others, delegate tasks, work as part of a team and communicate Solidly with management
• This position requires evening, weekend, and holiday availability, as well as flexibility with location/travel.
• Candidates are required to pass a drug test before beginning employment.

Skills

• Microsoft Office Suite
• Internet research
• Computer navigation
• Epic
• Decision-making
• Problem-solving
• Communication

Location

• Mount Kisco, NY

Work Type

• Full-time

Experience Level

• 2+ years of progressive experience in a medical office environment
• 1+ years of supervisory experience in a healthcare setting

Salary/Compensations

• $60,200 - $107,400

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

About the Company

• Optum is a clinician-led care organization that is changing the way clinicians work and live.
• At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
• We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.
• Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
• We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
• UnitedHealth Group is a drug-free workplace.

Equal Opportunity

• UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.