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About the Role
As a Staff Product Designer at BuildOps, you will be a senior individual contributor and design lead for complex domains including financial workflows, AI, and mobile. You will own design quality, perform hands-on work on challenging problems, and set the standard for other designers. This role is ideal for someone energized by ambiguity and high-complexity problems who seeks significant impact at a fast-moving company.
Responsibilities
- Own design quality across financial workflows, AI, and mobile domains, taking ownership of the hardest problems from ambiguity to engineering-ready solutions.
- Ensure the quality of other design work within your domains meets a high standard.
- Provide direction and mentorship to designers in your domains, enhancing both their work and professional growth without formal management.
- Design intuitive and trustworthy user experiences for AI and agentic capabilities.
- Simplify complex enterprise workflows, including ERP integrations and financial operations, into clear user-facing solutions.
- Collaborate to enhance the mobile app experience for field users.
- Set the standard for design craft and AI-native work methodologies.
- Participate in design reviews, providing sharp and constructive feedback.
- Partner with product managers, engineers, and QA to understand constraints, test ideas, and ensure rapid shipping.
- Travel up to six times per year for team meetings and customer visits.
Requirements
- 8+ years of product design experience with a proven track record of shipping complex products.
- Demonstrated ability to elevate the work and people around you through mentoring and leadership without formal management.
- Deep experience designing complex, data-rich enterprise or vertical SaaS workflows.
- Experience designing AI-powered or agentic experiences is preferred.
- Genuinely AI-native in work approach: fluent with AI for synthesis, ideation, prototyping (e.g., Figma Make, Claude Design), and frontend code (e.g., Claude Code).
- Expert proficiency in Figma.
- Strong command of UX/UI principles, user research, usability testing, and data-driven decision-making.
- Excellent communication skills, capable of articulating design rationale to diverse audiences, including senior stakeholders.
- Interpersonal skills to lead through influence and raise the bar for teammates.
- Familiarity with commercial trades (HVAC, plumbing, electrical) and/or construction is preferred but not required.
Skills
- Product Design
- UX/UI Principles
- User Research
- Usability Testing
- Data-Driven Decision-Making
- Figma
- AI-native workflows
- AI Synthesis
- AI Ideation
- AI Prototyping
- Frontend Code
- Communication
- Leadership through Influence
Location
- Los Angeles
- San Francisco
- Toronto
- Raleigh
- U.S. (excluding specified states)
Work Type
- Hybrid
- Full-time
Experience Level
- Staff level
- 8+ years
Salary/Compensations
- $170,000.00 to $210,000.00 base salary + annual bonus opportunity (SF hub)
- 185,000.00 to 195,000.00 CAD base salary + annual bonus opportunity (Toronto hub)
Benefits
- Generous equity grant
- Comprehensive benefits package
- Flexible PTO
- Hybrid work schedules
- One-time work-from-home allowance
- Lunch provided for in-office days
- Company events and team-building activities
- Opportunities for growth and career advancement
About the Company
- BuildOps is the largest commercial trade platform in the country, transforming the multi-billion dollar commercial contracting industry.
- The company empowers contractors with AI-driven tools to improve efficiency and profitability.
- BuildOps recently achieved a $1 billion valuation and raised $127M in a Series C funding round, with over $275M raised to date.
- Investors include Meritech Capital, BOND, SE Ventures (backed by Schneider Electric), Next47, and industry leaders.
- The company offers a fast-paced, collaborative, and dynamic work environment with opportunities for growth.
Equal Opportunity
- BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
- BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.