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About the Role

Félix is building a consumer lending business and seeks a Lead Product Manager to own the strategy for its reusable lending platform. This role involves defining how the lending infrastructure scales to support multiple products, managing sponsor-bank integrations, loan management systems, and underwriting/servicing architecture. The position requires close collaboration with engineering, horizontal platform teams, credit risk, compliance, and external partners. The Lead Product Manager will initially act as a high-impact strategist and build a team, reporting to the Head of Consumer Lending.

Responsibilities

Own the product vision, strategy, and roadmap for the identity data platform, ensuring extensibility for multiple fintech products and geo-expansion.
Define end-to-end identity and authentication flows, aligning multiple teams around a cohesive experience without direct execution ownership.
Collaborate with Engineering and Data Science on data schemas for user identity, ensuring integrity, scalability, security, and efficient retrieval.
Drive cohesive strategy by collaborating deeply with Engineering, Design, Fraud, Compliance, and other cross-functional teams.
Define, instrument, and analyze KPIs for identification, verification success, platform adoption, customer effort reduction, and security.
Drive the evolution of identification and verification to support AI-driven service experiences, exploring AI-forward approaches.
Clearly and consistently communicate vision, strategy, and progress to internal stakeholders, partners, and executive leadership.

Requirements

Approximately 8 years of experience in Product Management.
Proven experience with Identity, KYC, Onboarding, Authentication, and/or IAM.
Experience managing AI-forward or ML-enabled products in identity, risk, or customer service is a plus.
Demonstrated track record owning a platform or shared infrastructure product where internal product and engineering teams are the primary customer.
Ability to engage in technical discussions related to API design, data modeling, and database schema structure.
Proven ability to evangelize and own product vision and strategy with executive-level visibility.
Ability to align complex cross-functional teams around a shared platform roadmap.
Extremely strong analytical and prioritization skills; demonstrated success defining product metrics/KPIs, shaping frameworks, and driving decision-making through data.
Clear, confident, and concise communicator skilled in storytelling, persuasion, and driving organizational alignment.
Creative and entrepreneurial with a commitment to building robust, scalable systems.
Equivalent competencies in the above will also be considered.

Skills

Identity
KYC
Onboarding
Authentication
IAM
AI-forward product management
ML-enabled product management
Platform product management
Shared infrastructure product management
API design
Data modeling
Database schema structure
Strategic leadership
Analytical rigor
Prioritization
Product metrics definition
KPI definition
Communication
Storytelling
Persuasion
Organizational alignment
Entrepreneurial mindset

Location

Remote
Miami
Mexico City

Work Type

Remote
Hybrid

Experience Level

Lead
Around 8 years of experience in Product Management

Salary/Compensations

Competitive salary

Benefits

Initial stock options grant
Annual performance bonus
Health, dental, and vision plans
401(k) with an employer match (for US-based employees)
Continuous learning opportunities
Unlimited PTO
Paid parental leave
Empowering opportunities for growth in a dynamic entrepreneurial environment

About the Company

Félix is a chat-based platform enabling Latinos in the US to send money home via WhatsApp, combining Blockchain and Artificial Intelligence to disrupt cross-border payments.
Félix has received investment from top VCs and won innovation awards at Wharton Business School.
Félix was selected as “Endeavour Entrepreneur” and received the CrossTech Fintech Startups Award in 2024.
The company is building a financial platform to become a companion to the Latino community in the United States.
Félix is customer-obsessed, building an empowering product with a team of talented high performers committed to a magical user experience.
The team operates as owners driven by a shared vision, moving with urgency and focus to achieve excellence.

Equal Opportunity

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability.
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.