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About the Role
Félix is building a consumer lending business and seeks a Lead Product Manager to own the strategy for its reusable lending platform. This role involves defining how the lending infrastructure scales to support multiple products, managing sponsor-bank integrations, loan management systems, and underwriting/servicing architecture. The position requires close collaboration with engineering, horizontal platform teams, credit risk, compliance, and external partners. The Lead Product Manager will initially act as a high-impact strategist and build a team, reporting to the Head of Consumer Lending.
Responsibilities
- Own the product vision, strategy, and roadmap for the identity data platform, ensuring extensibility for multiple fintech products and geo-expansion.
- Define end-to-end identity and authentication flows, aligning multiple teams around a cohesive experience without direct execution ownership.
- Collaborate with Engineering and Data Science on data schemas for user identity, ensuring integrity, scalability, security, and efficient retrieval.
- Drive cohesive strategy by collaborating deeply with Engineering, Design, Fraud, Compliance, and other cross-functional teams.
- Define, instrument, and analyze KPIs for identification, verification success, platform adoption, customer effort reduction, and security.
- Drive the evolution of identification and verification to support AI-driven service experiences, exploring AI-forward approaches.
- Clearly and consistently communicate vision, strategy, and progress to internal stakeholders, partners, and executive leadership.
Requirements
- Approximately 8 years of experience in Product Management.
- Proven experience with Identity, KYC, Onboarding, Authentication, and/or IAM.
- Experience managing AI-forward or ML-enabled products in identity, risk, or customer service is a plus.
- Demonstrated track record owning a platform or shared infrastructure product where internal product and engineering teams are the primary customer.
- Ability to engage in technical discussions related to API design, data modeling, and database schema structure.
- Proven ability to evangelize and own product vision and strategy with executive-level visibility.
- Ability to align complex cross-functional teams around a shared platform roadmap.
- Extremely strong analytical and prioritization skills; demonstrated success defining product metrics/KPIs, shaping frameworks, and driving decision-making through data.
- Clear, confident, and concise communicator skilled in storytelling, persuasion, and driving organizational alignment.
- Creative and entrepreneurial with a commitment to building robust, scalable systems.
- Equivalent competencies in the above will also be considered.
Skills
- Identity
- KYC
- Onboarding
- Authentication
- IAM
- AI-forward product management
- ML-enabled product management
- Platform product management
- Shared infrastructure product management
- API design
- Data modeling
- Database schema structure
- Strategic leadership
- Analytical rigor
- Prioritization
- Product metrics definition
- KPI definition
- Communication
- Storytelling
- Persuasion
- Organizational alignment
- Entrepreneurial mindset
Location
- Remote
- Miami
- Mexico City
Work Type
- Remote
- Hybrid
Experience Level
- Lead
- Around 8 years of experience in Product Management
Salary/Compensations
- Competitive salary
Benefits
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- 401(k) with an employer match (for US-based employees)
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
About the Company
- Félix is a chat-based platform enabling Latinos in the US to send money home via WhatsApp, combining Blockchain and Artificial Intelligence to disrupt cross-border payments.
- Félix has received investment from top VCs and won innovation awards at Wharton Business School.
- Félix was selected as “Endeavour Entrepreneur” and received the CrossTech Fintech Startups Award in 2024.
- The company is building a financial platform to become a companion to the Latino community in the United States.
- Félix is customer-obsessed, building an empowering product with a team of talented high performers committed to a magical user experience.
- The team operates as owners driven by a shared vision, moving with urgency and focus to achieve excellence.
Equal Opportunity
- At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability.
- This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.