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About the Role

Seeking an enthusiastic and motivated individual with significant experience in anti-social behaviour, community safety, and statutory nuisance investigations. You will have a strong understanding of relevant legislation and enforcement powers, coupled with the ability to manage complex cases and make sound decisions based on evidence and professional judgement. The role requires building effective relationships with residents, colleagues, and partner agencies, communicating clearly, negotiating effectively, and working in partnership with organizations such as the Police and housing providers. You will be a proactive problem solver with experience in undertaking investigations, gathering and assessing evidence, and progressing enforcement action where appropriate. Strong organizational skills, the ability to manage competing priorities, and a commitment to delivering high-quality services in a fast-paced environment are key.

Responsibilities

Investigate and resolve complaints relating to anti-social behaviour, statutory nuisance, and community safety.
Utilize a range of enforcement powers where appropriate.
Manage complex casework and gather evidence.
Collaborate closely with residents, Police, and partner agencies to achieve positive outcomes.
Prepare legal documentation.
Attend court or hearings when required.
Participate in out-of-hours enforcement and patrol work.

Requirements

Significant experience in anti-social behaviour, community safety, and statutory nuisance investigations.
Strong understanding of relevant legislation and enforcement powers.
Ability to manage complex cases and make sound decisions based on evidence and professional judgement.
Ability to build effective relationships with residents, colleagues, and partner agencies.
Ability to communicate clearly and negotiate effectively.
Experience of undertaking investigations, gathering and assessing evidence, and progressing enforcement action.
Strong organizational skills.
Ability to manage competing priorities.
Commitment to delivering high-quality services in a fast-paced environment.
Good numeracy and literacy with a minimum of GCSE A-C including Maths and English.
Able to attend meetings in the evenings, work outside normal office hours, and work beyond minimum hours when required to achieve deadlines.
Must be able to pass an Enhanced DBS check.

Skills

Anti-social behaviour investigation
Community safety
Statutory nuisance investigation
Evidence gathering
Case management
Legal documentation preparation
Interpersonal skills
Negotiation
Problem-solving
Organizational skills
Communication

Location

Lewisham

Work Type

Office-based
Field-based
Out-of-hours enforcement
Patrol work

Experience Level

Significant experience required

Education Level

GCSE A-C including Maths and English

Salary/Compensations

£45,852 - £47,925 per annum (PO2)

Benefits

Excellent training and development opportunities
Generous holiday allowance
Local Government Pension scheme
Flexible working and family friendly policies
Season ticket loans
Bicycle loans
Staff discounts
Local subsidised gym memberships
Supportive staff networks

About the Company

Lewisham is a vibrant and culturally diverse community with a rich history of welcoming people from all over the world.
Recognised as the UK’s first Borough of Sanctuary for its work in championing the rights of refugees and migrants.
Lewisham Council is a Disability Confident employer.

Equal Opportunity

We welcome and encourage job applications of all abilities.
If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert.
We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
We support the access to work scheme.