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About the Role

The GFS Commercial Finance Director partners with business leaders and the Revenue & Strategy Head to operationalize commercial priorities, strengthen pricing discipline, and improve contribution margin across GFS. This role provides clear, actionable insight on revenue performance, client profitability, pricing outcomes, and commercial execution risks. You will lead governance for the global annual fee increase program and support strategic commercial decisions across renewals, growth initiatives, and key accounts.

Responsibilities

Lead the global annual fee increase program across GFS, including governance, calendar, business engagement, tracking, and benefits reporting
Partner with CFO, Revenue & Strategy, and business leaders to set annual fee increase targets, guardrails, and approval expectations
Drive accountability for identifying eligible clients, proposed uplifts, exceptions, approvals, and timely completion; report on misses, delays, and leakage
Collaborate with Commercial Finance Operations / Revenue Assurance to ensure approved fee changes are implemented accurately in systems and reflected in billing
Translate agreed Revenue & Strategy priorities into executable plans with measurable actions; support performance reviews with insight, action tracking, and follow-through
Provide forward-looking analysis on revenue trends, product penetration, client growth, pricing quality, margin impact, and execution risks to support budget and reforecast cycles
Operate and evolve pricing governance across GFS, including pricing principles, approval routes, margin guardrails, and decision materials for strategic deals, renewals, and bundled propositions
Challenge discounting and margin dilution with fact-based recommendations; monitor discount trends and pricing performance to reinforce commercial discipline
Support strategic account planning with profitability, cost-to-serve, and pricing analysis; identify margin expansion and cross-sell opportunities and prioritize activity by value and deliverability
Improve commercial MI and dashboards in partnership with Technology and Data teams; convert complex data into practical recommendations for leaders.

Requirements

Significant commercial finance experience in financial services, fund services, professional services, or a complex global B2B environment
Demonstrated expertise in pricing governance, margin management, profitability analysis, and commercial decision support
Experience leading or supporting annual fee increase governance and execution across multiple regions/business lines
Strong analytical skills with ability to translate data into action-oriented insights and clear executive-level narratives
Proven stakeholder influence in a matrix organization, including the ability to challenge constructively and drive accountability
Experience partnering across Finance, Revenue & Strategy, Sales, Operations, and Technology with clear ownership boundaries.

Skills

Pricing governance
Margin management
Profitability analysis
Commercial decision support
Analytical skills
Stakeholder influence
Data translation
Executive-level narratives
Commercial MI
Dashboarding
Performance tracking

Location

London, United Kingdom
Wilmington, United States

Work Type

Permanent
Hybrid

Experience Level

Senior

Benefits

Annual success-sharing bonuses or commission plans based on individual performance
Annual leave
Tuition reimbursement
Referral bonuses

About the Company

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide.
We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues.
We are the business behind business.®
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits.
At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients.
We exceed expectations by adapting client ambitions and goals as our own.
This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years.
It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours.
We empower our colleagues to bring the right solutions to market to meet client demand.
That’s why we are the leading provider of business administration and compliance solutions.
CSC is a great place to work with smart and dedicated people.
We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
We offer fulfilling work and career opportunities.
Most positions are filled with internal moves and employee referrals.
Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations.

Equal Opportunity

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.
We encourage candidates to work closely with our talent acquisition partners to convey their specific needs.
Our commitment to accessibility reflects our broader dedication to diversity and belonging,