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About the Role

The RPA Specialist will identify, design, and implement automation solutions for the European Operations function, focusing on enhancing efficiency, scalability, accuracy, and cost performance in high-volume transaction processing. This role bridges Operations, Technology, and Finance, transforming manual processes into a scalable, technology-enabled model.

Responsibilities

• Identify, prioritize, and build a pipeline of automation opportunities across Operations.
• Partner with Operations, Finance, and Product teams to assess automation potential for cost efficiency, quality improvement, and scalability.
• Evaluate processes using data, SLAs, volumes, and defect rates to determine automation feasibility and ROI.
• Support leadership in defining the automation roadmap and prioritization framework.
• Design, build, test, and deploy RPA solutions to automate manual, repetitive, and rules-based processes.
• Ensure solutions are robust, scalable, and aligned with system architecture and operational workflows.
• Develop automation using appropriate tools (e.g. UiPath, Power Automate, or similar), ensuring best practice coding standards.
• Document automation logic, workflows, and dependencies clearly.
• Work closely with the Operations Manager and processing teams to embed automation into day-to-day workflows.
• Ensure minimal disruption during deployment and strong user adoption.
• Monitor automation performance and ensure solutions meet SLA, quality, and throughput expectations.
• Act as a hands-on problem solver, adjusting and optimizing automation based on operational realities.
• Track and report on automation impact, including cost savings, efficiency gains, error reduction, and throughput improvements.
• Use data to continuously refine and optimize automated processes.
• Identify further improvement opportunities and feed them into the automation roadmap.
• Support the development of data-driven decision making within Operations.
• Partner with Operations, Finance, and Product & Technology teams for process expertise, workflow integration, cost control, ROI, business case validation, system integration, dependencies, and roadmap alignment.
• Act as a translator between business and technical teams.
• Support change management and communication across teams adopting automation.
• Ensure automation solutions comply with internal controls, audit requirements, and data governance standards.
• Identify and manage risks related to automation.
• Support audit processes and ensure traceability of automated workflows.
• Promote an automation mindset within the Operations function.
• Train and support teams in working alongside automated processes.
• Contribute to building internal knowledge and capability in automation and process optimization.

Requirements

• Strong experience with RPA tools (e.g. UiPath, Power Automate, Automation Anywhere, etc.).
• Ability to design and develop automation workflows end-to-end.
• Good understanding of systems integration, APIs, and data flows.
• Strong data skills (Excel, SQL preferred).
• Experience working in high-volume processing or operations environments (e.g. BPO, payments, mobility, transaction processing).
• Strong understanding of process mapping, optimization, and Lean / Six Sigma methodologies.
• Ability to translate operational needs into technical automation solutions.
• Ability to assess automation opportunities based on cost, ROI, and business impact.
• Comfortable working with Finance on investment decisions and performance tracking.
• Focused on delivering measurable improvements to efficiency and profitability.
• Strong communication skills; able to work effectively across technical and non-technical stakeholders.
• Ability to influence and drive change without direct authority.
• Collaborative and pragmatic approach to problem-solving.
• Proactive, solution-oriented, and hands-on.
• Curious and innovative, with a strong interest in technology and automation.
• Structured and analytical, with attention to detail.
• Resilient and adaptable in a fast-changing environment.
• Strong ownership mindset aligned with Verra Mobility values.

Skills

• RPA tools (UiPath, Power Automate, Automation Anywhere)
• Automation workflow design and development
• Systems integration
• APIs
• Data flows
• Excel
• SQL
• Process mapping
• Process optimization
• Lean methodologies
• Six Sigma methodologies
• Communication
• Influencing
• Problem-solving
• Data analysis

Location

• Amsterdam
• London
• Madrid
• Budapest

Work Type

• Full-time

Experience Level

• Mid-level

About the Company

• Verra Mobility is a global leader in smart mobility, with Commercial Services creating smart roadways for large commercial fleets and rental car companies to manage tolling transactions and violations.
• The company operates in 15 countries and 22 languages.
• Verra Mobility has established its European headquarters in Amsterdam and launched its tolling and violation management solution business in Europe in 2019.
• European offices are located in London, Madrid, and Budapest, with a workforce of close to 100 people.
• The European tolling business has relationships with tolling authorities throughout Spain, Portugal, France, Italy, and Ireland.
• The European violations business helps road operators and cities across Europe with unpaid traffic, parking, and mobility-related fees, serving over 600 authorities in more than 17 European countries.

Equal Opportunity

• Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.