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About the Role
As Spa Associates, you will be the hosts of the spa, dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, you will ensure that each service is memorable and exceptional, helping to fulfill our mission of making every visit the highlight of our clients' month.
Responsibilities
- Meet membership sales goals.
- Have a detailed knowledge of the menu of services.
- Provide excellent customer service to members and guests, while building lasting connections.
- Effectively communicate sales, promotions, and service options with clients.
- Uphold spa cleanliness standards.
- Answer phones, schedule appointments, and file documents.
- Perform various other duties as assigned.
Requirements
- Boost your paycheck with our stress-free membership model.
- Join the industry leader in wellness, backed by 20 years of proven success.
- Enjoy a supportive environment where your growth and well-being are our top priorities.
- We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
- Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience.
- Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program.
Skills
- Sales
- Customer Service
- Communication
Work Type
- Flexible schedule
Salary/Compensations
- Competitive salary
Benefits
- Free uniforms
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Employee discounts
- 10% weekly KinderCare discount
- Personal care and discounts through the LifeMart program
About the Company
- At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month.
- Opportunity- This role is more than just answering the phone.
- Convenience – We recognize the demands of a busy schedule and are committed to providing support.
- Training and Growth- Your journey with us goes beyond onboarding.
- Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience.